Job Title

Shop Operations Manager

Company / Organization

Pedal Bike Tours

Job Description

At Pedal Bike Tours our mission is to create joyful and memorable experiences by bicycle.
We encourage healthy exploration of our world through fun and safe bike riding experiences, guided by friendly experts and supported by professional customer service.
Our guided tours help people learn to comfortably and safely explore by bicycle, while encouraging a deeper understanding of the history and culture of each place we visit.
Our bike rentals let guests create their own experiences using our high quality and well maintained bikes, helmets and equipment
Our knowledgeable staff are always happy to give insider tips on things to do, places to visit and must-sees while exploring the area.
Since it was started in 2008 with just four bikes and operating out of a garage, Pedal now has several dozen bicycles and takes thousands of customers on tours of Portland and Oregon from our beautiful shop in downtown Portland.
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You will be responsible for running the day to day operations of the store Love of bicycles is a must, bike shop experience is a plus.

The responsibilities of the Shop Operations Manager consists of working with the business owner, shop coordinator, lead mechanic, shop staff and tour guides to insure the smooth operation of the business.

People Management: Manage shop and employees in order to insure productivity, cohesiveness and a high level of customer service.
Train employees
Address apparent performance issues and employee concerns as they arise
Review timecards for accuracy
Train employees in tour, reservation and retail procedures
Work with the mechanic to make sure bikes are properly maintained
Project Management:
Work with the mechanic and clerk to insure customers’ bikes are repaired in a timely manner.
Manage the tour reservation system- Insure guides and tours are properly scheduled. Create and update pricing, partners and tours.
Manage the bike fleet to make sure we have enough bikes, helmets and locks between tours and rentals.
Customer Service:
Treat everyone with respect.
Respond to customers emails and phone calls in a timely fashion.
Tours:
Conduct tours as needed
Create custom tours
Retail:
Work with the shop coordinator to maintain inventory and order new products
Manage sale events, keep inventory stocked and attractively displayed
Lightspeed POS system- run reports, perform end of day, make sure numbers match and reports are filed, deposit cash.
Maintain petty cash, change for register
Vehicles: Manage vehicle fleet
Manage oil change and servicing needs.
Monitor cleanliness and have vehicles cleaned.
Computer Skills: Familiarity with common office and retail computer software such as Google Docs, Gmail, Calendar, Lightspeed POS and online reservation software
Physical Labor: Whether arranging the shop space, guiding tours, receiving retail items or retrieving disabled bikes, the Shop Operations Manager should be comfortable with occasional heavy lifting, repetitive physical tasks, riding 10 to 20 miles by bike, and being safety conscious.

Full Time through October. Must be willing to work weekends, particularly June-Sept. $20/hour

How to Apply

Please email a resume and cover letter to info@pedalbiketours.com or bring to the store for an on the spot screening.

Job Title

Bike Mechanic / Tour Guides

Company / Organization

Everybody's Bike Rentals & Tours

Job Description

Hey bike-friends,
Everybody’s Bike Rentals & Tours is hiring 1 part time SHOP STAFF person and 2+ Tour Guides to join our team of friendly bike nerds!

Shop staff: $15/hr to start plus bonus. 7.5 hour days, 1-3 days a week, now to Nov 1.
Meet lots of nice cool people from all over the world and work in a fun, non-corporate, lower-stress environment. Must be outgoing, organized, and have 2+ years shop mechanic experience.

Tour Guides: Competitive pay plus tips and bonuses.
Must be a competent, safe rider with decent knowledge of Portland, charming, outgoing, and confident. Minor mechanical knowledge is helpful. Must be available more than 1 day a week.
As a tour guide, you would lead groups of 2 – 10 people on tours of NE/N Portland, stopping at breweries, coffee shops, parks, etc, following routes we’ve developed, all at a fairly casual pace. There are currently 2 tours that we lead and you can read a bit about them at http://www.pdxbikerentals.com/portland-bike-tours/ They run at 10:30am and 1PM everyday.
Schedule will vary based on your availability and how many tours get booked. Tours are often booked just a day or two in advance, so having a flexible schedule is a helpful.

How to Apply

Email us through our website pdxbikerentals.com with a résumé and tell us why you want to work with us.

Job Title

Mechanic

Company / Organization

Clever Cycles

Job Description

We are hiring for a full-time mechanic in our service department with prior bike shop experience. We are Portland’s first and largest bicycle shop devoted entirely to bicycles as primary transportation. This position requires previous training or employment in the bicycle industry. You must be willing to learn to work efficiently on the latest city, ebikes, folding, and cargo & family bicycle technology. Our shop does not focus on sport & recreation, but instead on A to B basics like internal hub gearing, dynamo lighting, electric assist, and child seats on bicycles made of metal.

Depth of experience and knowledge of shop specialties will affect compensation, but we will consider all proficiency levels if you exhibit excellent work habits, readiness to learn, customer service and communication skills.

All candidates must be outgoing, with excellent customer service skills and attention to detail. You must be willing to work weekends. Compensation includes a competitive wage, sick pay, paid time off, and health insurance.

How to Apply

Please send your resume with a subject line of "Mechanic Position" and include an introductory note to hr@clevercycles.com, or drop by with a hardcopy.