Job Title
Shop Manager & Lead Mechanic
Company / Organization
Bike Works by p:ear
Job Description
bike works by p:ear is a social purpose enterprise bike shop managed by the nonprofit p:ear. In addition to providing high quality bike repair, bike works builds pathways for youth, ages 15-25, through our bike mechanic school and internship program.
We promote the bicycle as a vehicle for social change to leverage possible opportunities for East Portland residents and homeless youth to build resilient and diverse communities.
bike works strives to make bicycling accessible and affordable to everyone. Our full-service bike shop provides an array of services, from minor adjustments and tune-ups to full bike overhauls.
bike works is located at 14127 SE Stark St, Portland, OR 97233
Position: Shop Manager & Lead Mechanic
1 FTE: Tuesday-Saturday. Requires occasional evenings and Sundays
Reports To: p:ear Works Director
Compensation: $57,000 – Benefits include 4 weeks paid vacation, health, dental, 3% Simple IRA match, short-term disability, 8 paid sick days
Position Description
You are a dynamic individual and Lead bicycle mechanic, who will help lead and support our social purpose community bike shop in East Portland. bike works supports Portland’s Eastside communities, providing low cost, low barrier access to bike repair, sales and education of refurbished bicycles and parts. This position will support the p:ear Works Director, oversee the other mechanics, assist with daily shop operations, teach our bike mechanic school and help mentor p:ear youth bike mechanic interns at the shop.
Essential Job Functions
As the Shop Manager and Lead Mechanic, you will provide direction, oversight and leadership to a small, but diverse group of mechanics and youth interns. You will be expected to build and maintain strong relationships with staff and the community. You will help produce a successful, profitable shop that builds and contributes impact and belonging to our community and community partners.
Required Qualifications & Competencies
Committed to personal growth with a high degree of humor + emotional intelligence
Must be a positive and strong role model, have a collaborative, team-oriented work style, and strong strategic and problem-solving skills
Must be committed to non-violence, trauma informed care + compassionate responses
Must have awareness of one’s own identity, an understanding of differences, and an excitement about building relationships cross-culturally
Strong commitment to advancing equity and inclusion and creating and maintaining a diverse environment
Ability to learn & build on the varying cultural & community norms of p:ear youth
Self-initiating, independent and highly motivated
Strong leadership skills and capacity to work in a deadline-oriented, chaotic environment
Commitment to advancing equity and creating and maintaining an inclusive environment that is welcoming for all
Commitment to non-violence and compassionate responses
Bike shop mechanic experience – minimum of 5 years in a professional setting
Excellent customer service and communication skills; bilingual a plus
Able to work independently, problem solve and complete tasks with minimal oversight
Proficiency in Lightspeed POS
Build and sustain relationships with community partners and donors
Essential Duties & Responsibilities
Teach 3 bike mechanic cohorts annually (8 weeks/1 day week per cohort)
Proficiently execute assembly, repairs and maintenance for all types of bicycles, particularly used and older bicycles
Assist in daily shop operations: ordering, inventory, forecasting, bike repair
Exemplifies compassion and understanding around the barriers of homelessness and underrepresented populations in the community – see above
Maintain an organized and efficient work environment
Represent bike works and p:ear and its mission to positively and professionally
identify barriers and recommend solutions to better serve the community
Attend p:ear fundraisers & community building activities
Be a positive role-model and mentor for our bike mechanic interns
Mechanics
Properly assess and determine bike repairs and recommend customer options
Repair and refurbish bicycles to be sold in the shop, as well as to be donated
Track all parts and new & used for each repair or build
Maintain a neat and organized workspace
Maintain a high level of professionalism
Perform quality control checks on bikes repaired and/or built
Shop Operations
Assist Shop Mechanics with a variety of tasks, including maintaining an inventory of new and used parts, placing orders with distributors as needed, maintaining shop tools and restocking as necessary
Assist customers in the shop with purchases and bicycle repairs during sales
Strong proficiency with bicycle tech
Collaborate with Director on an annual budget. Manage budget for the fiscal year
Experience opening new accounts with distributors as needed
Run inventory 2x annually
Community Programming
Safety check all Everybody Bikes! complete bicycle prior to distribution
Build and sustain relationships with the Rosewood Initiative community
Represent p:ear and its mission positively and professionally
Participate in Sunday Parkways, Free Bikes 4 Kids monthly wrenching, as well as the occasional community bike/ride events
Physical Demands
Able to sit or stand and walk throughout the scheduled work shift
Ability to lift and/or move up to 75 lbs
Work Environment
This job operates in an often chaotic, loud environment. This role routinely uses standard (kitchen and) office equipment such as stoves, commercial dishwashers, microwaves, refrigerators, freezers, computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Travel
Only local travel expected for this position.
AAP/EEO Statement
It is the policy of p:ear to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, p:ear will provide reasonable accommodations for qualified individuals with disabilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
How to Apply
To apply: Please submit a resume, cover letter and references as PDFs to nathan@bikeworkspdx.org or mailed to contact information below. No phone calls. Successful applicants will be contacted for an initial screening.
p:ear
Attn: Nathan Engkjer
338 NW 6th Ave.
Portland, OR 97209.