Year: 2022

Job Title

Sales Person

Company / Organization

Clever Cycles

Job Description

Clever Cycles is seeking a skilled and thoughtful individual to fill a position on our sales team. Do you want more folks riding bikes everyday to do things that people do? Are you intrigued by bikes that fold or have the ability to carry more than a rider? If so, we’d like to talk.

We are seeking an individual to help our customers purchase bikes and accessories that are best suited for their needs. This is a full-time position. Saturdays are required. Competitive wage based on experience, sick pay, paid vacation, health insurance, 401K, and a substantial employee discount.

What you should have:
A strong work ethic
Thirst for knowledge
A drive to ask questions first
The ability to own up to mistakes, and learn from them
Love for people, bicycles and children
Love for order, detail and communication
Willingness to learn about electric and non-traditional bikes
Sales experience
Previous bike shop experience and/or bike knowledge

How to Apply

What we want from you:
A resume
A cover letter (tell us why we want you!)
At least 2 current references
Your availability and desired schedule
Send all of the above to: hr@clevercycles.com

Job Title

Bicycle Technical Specialist FT – Starts at $17.30/hour

Company / Organization

REI Hillsboro

Job Description

What’s Cool About This Job:

Want to work on building and assembling REI equipment on a daily basis? Awesome, then keep on reading to learn more about our Technical Specialist role. Your primary responsibility would be for the assembly of bikes and snow sports equipment to REI and vendor standards delivering extraordinary service to customers both in the shop and on the retail floor. Here are the primary responsibilities of what you would do:

>Assembles, maintains and repairs action sports equipment meeting REI and/or/vendor standards
>Assesses customer needs and confirming service and product meets those needs
>Checking in and out shop and rental equipment based on REI standards
>Contributes to sales results by knowing REI products and services, accurately communicating product information and inventory response processes
>Reports significant quality and safety issues to the Master or Certified Technician
>Assists with maintaining equipment and ensuring a clean, secure and safe work environment
>Support team’s achievement of key goals through individual contribution
>Promote the benefits of REI Membership

Bring Your Passion and Experience:

You live and breathe REI equipment. You’re a builder. You’re a safety maven. At REI, the Technical Specialist is a critical role in the retail stores and has primary responsibility for the assembly, repairs, and maintenance of bikes and snow sports equipment to REI and vendor standards and to deliver extraordinary service to customers both in the shop and on the retail floor. Customers frequently interact with Technical Specialists to ensure their equipment is properly fitted and maintained for their outdoor adventures. Requirements of the Technical Specialist position include but are not limited to:

>Bike maintenance and repair experience
>Successful completion of certification required of the level the role, service advisor and any snow sports certifications required based on store assortment and customer need
>Previous snow sports equipment and/or bike assembly experience or equivalent preferred
>Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
>Strong attention to detail
>Ability to maintain open and positive relations with employees and customers
>Interest in developing own skills and knowledge
>Availability to work a flexible schedule based on business needs, including evenings and weekends
>Ability to periodically lift 40 pounds

How to Apply

Apply online at REI.com/jobs.

Job Title

Certified Bike Technician – Starts at $19.15/hour

Company / Organization

REI Hillsboro

Job Description

What’s Cool About This Job:

This is a hands-on position and allows you to work on bike, ski, and snow equipment every day. Your primary responsibility is handling operations of the store’s service department, ensuring safety standards are met and providing extraordinary customer service. To ensure your “pro-status”, within 6 months of hire you will have the opportunity to attend the Barnett Bicycle Institute to receive your REI certification. In addition to being a service savant, typical work for this position includes:

>Scheduling and monitoring the production and throughout of shop work to meet customer demand
>Identify and inform management of ways to improve shop workflow, growing productivity while maintaining or improving quality
>Working with management to build, train, and certify a team of Technicians to carry out shop service and rental department functions
>Assisting immediate supervisor in evaluating staff needs including hiring, scheduling and evaluating staff performance
>Handling risk to REI by ensuring all shop employees are trained and certified to the level of work they perform and all work meets REI and vendor quality and safety specifications
>Preserving complete and accurate shop records and maintaining record keeping systems
>Completing Post Accident inspections and reports as necessary
>Acting as liaison between customer, store, AHQ, and vendor on resolving highest-level repair problems
>Resolving actionsports equipment non-conformity and warranty issues
>Researching and reporting significant quality and safety issues to Store Management and the Compliance Manager at AHQ. Advise of alternatives or solutions before proceeding with work
>Ordering shop materials, tools, supplies, and parts
>Assembling and repairing actionsports equipment to REI and/or vendor standards
>Maintaining equipment and ensuring a clean, secure and safe work environment

Bring Your Passion and Expertise:

You live and breathe REI equipment. You’re a builder. You’re a trainer. You’re a safety maven. Our Certified Technicians are responsible for operating the store’s service department, ensuring safety standards are met and providing extraordinary customer service. If you like repairing equipment, handling risk, and forming teams of technicians to carry out service department functions then this is the role for you! Read on for the qualifications we look for in our Certified Technicians:

>Successful completion of REI (Barnett Bicycle Institute) certification within 6 months of hire.
>2 + years previous bike and/or snowsports shop experience or equivalent including assembly, service and repair of bike and snowsports equipment
>Actively participates and collaborates with others on one’s own team and across REI for the achievement of business goals
>Flexible in one’s viewpoints and positions in order to support the direction taken by others at REI
>Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
>Consolidates information from various sources including feedback from others to reach sound decisions
>Considers the ultimate impact of decisions and actions on internal and external customers
>Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work
>Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals
>Clearly conveys and accurately receives information by a variety of methods and in various situations
>Ability to periodically lift up to 40 pounds, with assistance

How to Apply

Apply online at REI.com/jobs.