Company/Organization
Islabikes

Job Description

Essential Skills

• Mechanical aptitude
• Able to speak clearly and confidently on the phone
• IT literate
• Administrative diligence
• Genuinely interested in being part of a company dedicated to giving children the best start in cycling

Job description

• You will perform a thorough pre-delivery workshop inspection in assembling each and every Islabike consistently and efficiently ready for collection or shipping.
• Our customers will be seeking advice and placing orders over the phone. Your role will include becoming proficient in giving informed and clear advice over the phone with the technical ability to record an order and process it efficiently.
• For those families coming to try an Islabike, you will arrange to meet and greet them at our Fitting Studio on site. In supervising a demo, you will provide sizing advice and product information to make this a really excellent experience.
• Islabikes attend various external events during the year to meet new customers. You will be required to take part in occasional weekend exhibitions as a representative of the company where our bikes will be available for demonstration.

About us:

Islabikes was founded by renowned British bicycle designer Isla Rowntree, one of the few female designers in the industry. The company has singlehandedly redefined the notion of a child’s bicycle with a product unparalleled in its quality, lightness and depth of design detail.

In 2013 we opened our first overseas store in Portland, OR. Every bicycle is prepared here to order and shipped direct to the customer nationally. As a small business, we are keen that everyone works to their strengths whilst working together as a team and ultimately enjoy the challenge of being part of a growing company.

Hours: Full-time

Salary: Will depend on experience.

How to Apply
Apply to: (Send/email a cover letter and resume)

Company/Organization
Velotech, Inc

Job Description
Velotech Inc. is looking for a detail oriented full time shipping specialist to join our fast paced and fast growing operation. This person will be expected to pick and pack shipments in a timely manner. Additionally
there will be many random tasks that will assist in warehouse operation.

* Must be able to lift 50lbs
* Must be comfortable with ladders
* Basic knowledge of cycling components preferred
* Enthusiasm for cycling
* Fun and exciting work environment
* Full-time
* Great benefits package
* Flexibility to work Sundays appreciated

Company/Organization
Castelli USA

Job Description
Castelli USA is seeking a Customer Service Representative. The position performs various customer service and sales functions, supporting our US retailers and consumers. If you’re highly motivated, have excellent attention to detail, and are a flexible team player, we encourage you to apply.

RESPONSIBILITIES
• Communicate with retailers, sales reps, and consumers via phone and email
• Process returns from customers
• Complete tasks and projects within scope of responsibility to support sales and customer service manager
• Data entry and administrative duties supporting US accounts

QUALIFICATIONS
• Excellent communication skills and ability to build professional business relationships
• Must be detail oriented, organized and able to appropriately manage time in order to meet business needs
• Positive attitude and highly motivated
• Interest in bicycling required
• Experience in the bicycle industry not required

EXPERIENCE REQUIREMENTS
High School Diploma
1-2 years customer service experience
Basic PC skills, Word, Excel, Outlook