Job Title
Seasonal Bike Mechanic
Company/Organization
Bike Works Seattle
Job Description
Seasonal Bike Shop Mechanic
Bike Works, the Seattle bike education and community-focused non-profit, is hiring a Seasonal Mechanic in our community bike shop. This position is part-time (30 hours / week), temporary, and is paid hourly. The position starts May 1, 2015 and runs through September 30, 2015.
Position Summary: The Seasonal Mechanic is responsible for performing bicycle diagnosis and repair, providing customer service, and offering general retail support in our bike shop. Duties include bike repair, sales, opeining and closing the shop, and commuinicating about Bike Works program offerings to bike shop customers.
Start Date: May 1, 2015
Classification: Part-time, temporary, non-exempt, 30 hours / week
Reports to: Shop Director
Primary Responsibilities:
Perform professional-level bike repair services (50%)
Diagnose and process bikes dropped off for service at shop
Adhere to service writing process, seeking to provide value to customer through repair instructions written for mechanic
Perform bike repairs with close attention to detail, safety, and performance
Maintain organized work benches, tool areas, and work spcaces
Deliver professional, accessible, and helpful customer service to a diverse customer base (30%)
Assist customers in purchasing a bike, helping them find the size and style they need, within their price range
Help customers choose bike parts and accessories to purchase
Operate point of sale software and cash register to cash out customers
Act as public face of Bike Works, providing general information about our organization and program offerings
Diagnose repair and maintenance work needed on customer bikes
Support daily bike shop operations (20%)
Open and close bike shop
Answer phone calls and respond to voice messages
Maintain a clean and organized work environment
Assist with processing donated bikes, parts, and accessories as needed
Assist with the recycling of bicycle bi-products and shop materials as needed
Assist with inventory upkeep and yearly inventory reporting
Work to create and maintain an environment in our bike shop where youth and adults feel safe, supported, and respected
Required Qualifications and Desired Skills
Minimum one year experience as mechanic in bike shop or related setting
Retail experience with strong customer service and communication skills
Strong foundational knowledge of bicycles, bike parts, accessories, and apparel
Ability to work professionally and efficiently in a fast-paced environment
Ability to lift up to 50 pounds
Proficiency with technology including point of sale software
Hard-working, optimistic and enthusiastic demeanor that takes initiative and possesses a high tolerance for ambiguity.
Ability to work well independently and execute projects with minimal supervision, as well as a collaboratively.
Experience with, and understanding of, diverse South Seattle communities
Commitment to environmental stewardship, social justice, and youth development.
Passion for the mission, vision, and values of Bike Works
Job Location & Schedule
Typical hours for this part-time position are between 10am and 6:30pm, or 10:30am and 7pm, and will include weekends. This job is primarily based in our earned-income bike shop, at 3709 S Ferdinand St., Seattle, WA 98118.
Compensation
$12-14 per hour, depending on experience and qualifications, paid hourly
Conditions of Employment
Bike Works is an equal opportunity employer committed to assembling a diverse and talented staff. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, Bike Works does not discriminate on the basis of race, color, creed, religion, national origin, sex, disability, age, veteran status, sexual orientation, gender identity or expression, or marital status. Candidates of color are strongly encouraged to apply.
How to Apply
Please submit a resume and cover letter, including names, email addresses and phone numbers of three professional references to steve@bikeworks.org. Applications received by March 27, 2015 will receive priority consideration.
