Job Title
Lead SoupCycler

Company/Organization
SoupCycle

Job Description
Do words like “organic”; “bicycling” and ”soup” get you excited? SoupCycle makes organic soups from scratch and delivers by bicycle through a weekly soupscription; and we are looking for our next Lead SoupCycler. We have done more than 148,000 deliveries in the last 7 years, and we are a weekly staple for many people offering soup, salads, green salads, deli salads, and juices all delivered to offices or homes.

JOB DESCRIPTION
The Lead Soup Cycler plays an integral role in the weekly logistics and operations of preparing and delivering SoupCycle soups. The Lead Soup Cycler works closely with the Owner, Chef, Business Manager, and Soup Cyclers managing the weekly route logistics, delivery operations, and cycler shifts. The Lead Soup Cycler is responsible for all training and on-boarding of new Soup Cyclers. This person also rides two routes a week.

JOB RESPONSIBILITIES
• Oversee all delivery routes, routing for maximum efficiency
• Train all new Cycler employees on delivery, safety protocols, and customer service functions
• Schedule all Cyclers and manage time-off requests
• First point of contact for all delivery-related questions and solutions
• Oversee cyclers and correct inefficient/incorrect actions
• Regularly check and maintain the delivery trailers
• Regularly check and maintain coolers and other delivery-related materials
• Meet weekly with owner to report on delivery and kitchen related operations
• Meet monthly with Owner, Chef, and Business Manager to review business operations, and ongoing planning and business development

JOB QUALIFICATIONS
• Prefer experience in operations or with delivery or routing systems
• Experienced, safe, and strong cyclist
• Enthusiastic trainer who sees the role of training as a key and important component of business operations.
• Physically able to lift 75 lbs and pedal a bike trailer carrying up to 215 lbs.
• A reliable bicycle
• Basic competency in use of Microsoft Office Suite and Dropbox
• Strong communication skills
• Ability to communicate tactfully and respectively with customers and co-workers
• Ability to work well independently and as apart of a team
• Strong self starter who is willing to take initiative for the benefit of the business

TITLE: Lead Soup Cycler
REPORTS TO: Owner
HOURS: 30-35 hrs/week, Sunday – Thursday
PAY: $23,296 annual salary
Benefits: Health Savings Account, Weekly Soup Allowance, Access to Pro Deals, Access to Timbers and Thorns tickets, Paid Vacation.

How to Apply
To apply please send a resume and 2-3 paragraphs expressing your interest and qualifications to nate@soupcycle.com

Job Title
Bicycle Mechanic

Company/Organization
Community Cycling Center

Job Description
About the Community Cycling Center

We believe that the bicycle is a tool for empowerment and a vehicle for change. The Community Cycling Center is a 501(c) 3 nonprofit organization that broadens access to bicycling and its benefits. The Community Cycling Center is an energetic workplace with a collaborative style. Visit www.CommunityCyclingCenter.org for more information about us.

General Position Summary:

The Bicycle Mechanic is responsible for supporting the mission of the Community Cycling Center. This includes assessing, repairing, and refurbishing bicycles, assisting customers with choosing parts and accessories, and supporting our programs team. Under the supervision of the shop management team, the Bicycle Mechanic will work to consistently and efficiently deliver on the demands presented by our customers and programming efforts. This position will require technical proficiency in bicycle assessment and repair procedures, attention to detail, the ability to multitask, and to act as an ambassador for the Community Cycling Center.

Essential Job Functions/Major Responsibilities:

Assess bicycles of various quality and condition and estimate repairs needed
Communicate customer expectations, timeline, necessary repairs, cost estimate, mechanical considerations, and clear and thorough service writing
Efficiently repair customer’s bicycles to established standards of quality and speed
Rebuild donated bicycles in varying condition to established standards of quality for programs and sale
Educate customers about the operation and maintenance of bicycles, including the purchase of bikes, parts, and accessories
Assist customers in a retail setting, answer shop phone, operate cloud based POS system, and work with inventory team to maintain stock of parts and accessories
Cooperatively maintain a safe, clean, and organized work space
Work cooperatively to meet the goals set forth by the shop management team
Support fundraising efforts on the sales and communicate our programmatic efforts and mission to the public. It’s a part of every employee’s job to support fundraising activities

General Qualifications:

5 years experience working in a high volume bike shop
Familiarity with era and brand compatibilities
Exemplary time management and problem solving skills
Ability to maintain focus to meet production and service goals as outlined by shop management team
Willingness to accept guidance and feedback related to job duties
Ability to physically complete job duties including lifting up to 50lbs*
Effective written and verbal communication
Ability to work in a collaborative environment
Commitment to and respect for equity, sustainability, and diversity and belief in our non-profit business model

*Reasonable accommodation can be made for those living with disabilities.

Additional Desired Skill:

Ideal candidate would also have knowledge and experience with bicycle fitting
Ideal candidate would be bilingual in Spanish and English

Pay rate: Competitive bike mechanic rate

Term: Permanent

Schedule: Full Time (32-40hrs/wk, depending on season), 5 days per week including weekends.

Benefits:

Kaiser health insurance
The Principal (dental, LTD, AD&D, VSP vision, life, employee assistance program (EAP), travel coverage, and will prep)
PTO (prorated for first year from date of hire; eligible to use following 90 days)
Sick time (begins accruing from 1st day; eligible to use following 90 days)
Used Parts Allowance, and generous discount on new parts
Participation in organization 401(k) plan (see personnel guidelines for details)

How to Apply
Please submit cover letter, resume, and (3) references to:
Hiring Committee
RE: Bicycle Mechanic
Jobs@communitycyclingcenter.org

Job Title
Bike shop mechanic / customer service

Company/Organization
North Portland Bike Works

Job Description

We need another body in the shop!

North Portland Bike Works is in need of some seasonal shop help.

We want someone who is a good mechanic and a good person. Customer service and being warm and inviting are priorities for our shop.

Shop experience necessary. Preferably 2 years, however if you have a good grasp of bikey things and are fantastic with people, please feel free to drop by a resume.

Customer service needs:
– Ability to help a wide variety of customers in a friendly and accessible manner
– Able to explain mechanical issues in an easy to understand way
– Size and fit customers on new bikes for sale

Mechanical needs:
– Assess and estimate repairs
– Perform repairs in a timely fashion
– New bike builds
– We are a very basic commuter shop, no suspension or hydraulic service and not much in the way of high end bits

Traits we appreciate:
– Good communication
– Easy to engage with
– Flexible
– On time/punctual
– Ability to ask questions or for help if needed

The position will be three or four days a week, 27-36 hours. Some weekend hours will be necessary. Pay rate depends on experience.

Women are strongly encouraged to apply.

North Portland Bike Works is a non-profit community bike shop with a small, committed staff. Please look at our painfully outdated website www.northportlandbikeworks.org to get more info on us. We are a very friendly and motivated shop with a goal of helping anyone regardless of their knowledge or experience.

How to Apply
Feel free to drop off your resume during shop hours. Mon-Sat 11-6 and Sunday 12-4. 3978 N Mississippi Ave Portland OR 97227 (SE corner of Mississippi and Shaver)
Thanks!

Job Title
Bike Shop Mechanic & Customer Service Representative

Company/Organization
Bike Works Seattle

Job Description
Bike Shop Mechanic & Customer Service Representative

Bike Works, the Seattle bike education and community-focused non-profit, is hiring a Mechanic & Customer Service Representative in our community bike shop. This is a part-time, year-round position (24-30 hours / week, depending on season), paid hourly. The position starts May 18, 2015.

Position Summary: The Shop Mechanic & Customer Service Representative is responsible for performing professional-level bike repair, customer service, and general shop operational support within our earned-income bike shop. Duties include mechanical repairs, sales, and opening and closing the bike shop.

Start Date: May 18, 2015

Classification: Part-time, non-exempt, 24-30 hours / week, depending on season

Reports to: Shop & Operations Director

Primary Responsibilities:

Perform professional-level bike repair services (50%)
• Diagnose and process bikes dropped off for service at shop
• Adhere to service writing process, seeking to provide value to customer through repair instructions written for other mechanics
• Work with service manager and other mechanics to maintain and improve service scheduling
• Perform bike repairs with close attention to efficiency, detail, safety, and performance
• Maintain organized work benches, tool areas, and work spcaces

Deliver professional, accessible, and helpful customer service to a diverse customer base (20%)
• Assist customers in purchasing a bike, helping them find the size and style they need, within their price range
• Help customers choose bike parts and accessories to purchase
• Operate point of sale software and cash register to cash out customers
• Act as public face of Bike Works, providing general information about our organization and program offerings
• Diagnose repair and maintenance work needed on customer bikes

Support daily bike shop operations (20%)
• Open and close bike shop
• Answer phone calls and respond to voice messages
• Maintain a clean and organized work environment
• Assist with processing donated bikes, parts, and accessories as needed
• Assist with the recycling of bicycle parts and shop materials as needed
• Assist with inventory upkeep and yearly inventory reporting
• Work to create and maintain an environment in our bike shop where youth and adults feel safe, supported, and respected

Participate in organization-wide events, meetings, and staff development processes. (10%)
• Attend staff-wide and departmental meetings and trainings as scheduled
• Attend our Annual Fundraising Auction and participate in other fundraising initiatives

Required Qualifications and Desired Skills

• Minimum one year experience as mechanic in bike shop or related setting
• Retail experience with strong customer service and communication skills
• Strong foundational knowledge of bicycles, bike parts, accessories, and apparel
• Ability to work professionally and efficiently in a fast-paced environment
• Ability to lift up to 50 pounds
• Proficiency with technology including point of sale software
• Hard-working, optimistic and enthusiastic demeanor that takes initiative and possesses a high tolerance for ambiguity.
• Ability to work well independently and execute projects with minimal supervision, as well as a collaboratively.
• Experience with, and understanding of, diverse South Seattle communities
• Commitment to environmental stewardship, social justice, and youth development.
• Passion for the mission, vision, and values of Bike Works

Job Location & Schedule

Typical hours for this part-time position are between 10am and 6:30pm, or 10:30am and 7pm, and will include weekends. This job is primarily based in our earned-income bike shop, at 3709 S Ferdinand St., Seattle, WA 98118. Occasional evening events will be required.

Compensation

$14-15 per hour, depending on experience and qualifications, paid hourly

Conditions of Employment

Bike Works is an equal opportunity employer committed to assembling a diverse and talented staff. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, Bike Works does not discriminate on the basis of race, color, creed, religion, national origin, sex, disability, age, veteran status, sexual orientation, gender identity or expression, or marital status. Candidates of color are strongly encouraged to apply.

How to Apply
To Apply

Please submit a resume and cover letter, including names, email addresses and phone numbers of three professional references to steve@bikeworks.org. Position is open until filled. Applications received by April 10, 2015 will receive priority consideration.