Survey roundup: TriMet, PBOT, and Multnomah County

Sunday Parkways Downtown on September 14th. (Photo: Jonathan Maus/BikePortland)

It’s that time again: There are so many important surveys piling up in my inbox, I need to round them all up here on the Front Page.

Set aside some time this weekend to go through each one of the surveys below and make sure these agencies hear your voice!

TriMet Safety

“How safe do you feel on TriMet? In the last few years, we’ve expanded our security and cleaning teams, introduced a convenient reporting hotline, and added emergency phones at MAX stations, among other security improvements. We want to know if you’re feeling these changes when you ride with us.”

Take survey here.

TriMet Service Priorities (AKA cuts)

“TriMet must cut service by July 2028, to balance the costs of providing transit service with our revenues. Below are the options for ways to cut service and save money. What priorities do you feel are most important for our service?”

Take survey here.

Multnomah County Transportation Safety Action Plan

“Multnomah County and the cities of Gresham, Fairview, Wood Village and Troutdale are asking for the community’s feedback on the East Multnomah County Transportation Safety Action Plan (TSAP). Your voice matters! Review the plan and take the survey by Nov. 4. You’ll be automatically entered to win a $50 grocery store gift card! The TSAP identifies safety improvements, programs and actions that agencies and partners can take to improve transportation safety for everyone.”

Take survey here.

PBOT Sunday Parkways Season Recap

“We’d love your feedback as we evaluate the 2025 Sunday Parkways season! Please take our post-season survey to help us make next year’s events even more fun. As a thank-you, you can enter to win Sunday Parkways merchandise at the end of the survey. Survey closes at 5 p.m. on October 31.”

Take survey here.

PBOT Bike Bus and Greenways

“This survey is for adults who can help us identify current challenges on the greenways. PBOT will use this information to propose improvements this fall. Following that, we’ll reach out again to the public to refine and prioritize the work to come. PBOT will have $400,000 to construct the highest priority projects beginning in summer 2026.”

Take survey here.

Jonathan Maus (Publisher/Editor)

Jonathan Maus (Publisher/Editor)

Founder of BikePortland (in 2005). Father of three. North Portlander. Basketball lover. Car driver. If you have questions or feedback about this site or my work, contact me via email at maus.jonathan@gmail.com, or phone/text at 503-706-8804. Also, if you read and appreciate this site, please become a paying subscriber.

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Calvin
Calvin
24 days ago

Appreciate these roundups. I try my best to keep track but several fall through the cracks (or I need a reminder for others…).

Jay Cee
Jay Cee
24 days ago

Can you check the trimet safety survey link? Looks like it’s directing to a bike Portland article

Stephanie
Stephanie
24 days ago

The same day I got the email from TriMet asking me to take the safety survey — including my thoughts on more armed law enforcement presence on buses and trains — I saw OPB reporting that TriMet has already decided to do so.

“Now, TriMet has signed a new contract with the Portland Police Bureau to bring five officers and a sergeant to the Transit Police Division. The transit police have also added three more officers from the Port of Portland Police Department and a lieutenant from the Multnomah County Sheriff’s Office.” https://www.opb.org/article/2025/10/21/portland-police-trimet-transit-police/

Why is TriMet asking people to complete a survey if they’ve already decided what to do?

Chris I
Chris I
23 days ago
Reply to  Stephanie

You now have the opportunity to tell them you want even more.

There have been quite a few shootings and stabbings on MAX over the years. Have the PPB ever shot anyone on a MAX train?

Angus Peters
Angus Peters
23 days ago
Reply to  Stephanie

Ah yeah, classic move, ask for “feedback” after the decision’s already made. These surveys always feel a bit performative, like they’re just fishing for pre-approval on something already rubber-stamped. Still, at least this time they’ve landed on the right call. After they scrapped the transport officers post-Floyd, things went pear-shaped pretty quick, chaos on the trains and ridership in freefall. If we actually want people back on transit, it’s gotta be safe, frequent, and reliable. Bit hard to convince anyone to hop on when the vibe’s more Mad Max than mass transit.

Mary P.
Mary P.
24 days ago

Jonathan,
I’ve completed many of these government surveys since moving to Portland about 15 years ago. Over that time—and especially in the last 8 to 10 years—it feels like County, City, and Metro services have steadily declined. I’m curious: do public agencies genuinely use this feedback to make improvements, or does the data only get considered when it happens to support their existing decisions or inaction?

Fred
Fred
23 days ago

Here’s another perspective for Mary, which is that in Portland, there is a very healthy, well-funded public-involvement industry. Every gov’t agency employs people to conduct surveys (or contracts with companies), so that the agency can check the “public involvement” box, which inoculates them from having to consider dissenting views. If you have dissenting views, they get lost or sanitized or watered down via the surveying process.

What surveys really do for gov’t agencies in Portland is allow them to say they take people’s opinions into account, even when they very obviously do not.

2WheelsGood
2WheelsGood
23 days ago
Reply to  Mary P.

Surveys offer political cover when they support the direction the agency wants to go. They do not offer a sound basis for any form of decision making.

They are utterly unscientific, and tell you nothing beyond the sentiment of those who chose to respond, who are often highly motivated one way or the other. People who quote them often seem to forget that (especially when the surveys support the desired point-of-view).

Mary P.
Mary P.
24 days ago

Just read this in another recent article on Bike Portland….I guess I’m not alone in questioning these surveys…..

Jon Isaacs, local resident: “I’m not here to tell you what the neighborhood wants or doesn’t. What I’m here to tell you is that you don’t know. You have no real data. What you have is a typical process in our public agencies where they do a survey and they put it out there and it’s just waiting for manipulation by special interest groups to turn out their base and say, ‘Hey, fill this out.’ That’s the data…

idlebytes
idlebytes
24 days ago
Reply to  Mary P.

That guy then went on to say that he talked to dozens of people and none of them like the shared bus lanes on 82nd as if that is somehow better than a survey of hundreds if not thousands of people that live in the area and ride the 72. His vibes survey is even worse than the surveys we already knew were not representative of everyone.

2WheelsGood
2WheelsGood
23 days ago
Reply to  idlebytes

His vibe survey is exactly as accurate as TriMet’s as a way of capturing what the public wants. Neither tells you much of anything.

Kendall
Kendall
24 days ago
Reply to  Mary P.

Lack of enagement is a strategy. Look at what’s happening to 82nd right now, do you think the people who drive on it every day filled out a survey in support of the project? Of course not, it was distributed to a bunch of PBOT employees and selected activists who were coached, directly or otherwise, to respond as the authors preferred. This is what passes for public process in Portland, aka the Land of Zero Accountability.

I do wish the rest of the city would wake up and realize what’s going on behind closed doors.

dw
dw
23 days ago
Reply to  Kendall

Please, I can only roll my eyes so hard. Why don’t you send the survey to the “silent majority” who drive on 82nd then?

The only “behind closed doors” fuckery is that some TriMet staff capitulated to a few whiny business owners.

idlebytes
idlebytes
23 days ago
Reply to  Kendall

It was emailed to me because I signed up for updates on the projects that are happening around me. My wife and neighbors got the email too.

The idea that PBOT/Trimet doesn’t engage people in the area is laughable. They chose that PCC campus because of its proximity to the neighborhood. I’ve been to more than one community meeting in that very room.

dw
dw
24 days ago
Reply to  Mary P.

Jon Isaacs can send these surveys to his PMC friends and his supposed “silent majority” that wants 82nd to stay car hell too.

Kendall
Kendall
24 days ago

The only thing less credible than these survey results is a PSU research project, lol.

Time and time again, they’re promoted only to audiences that will complete them favorably and produce the intended results. Here, no doubt also on the BikeLoud discord, etc.

If it feels slimy, it’s because it is slimy. But that’s how the progressive machine operates in Portland. They really don’t want the average citizen to be part of the process, because it’ll undermine their pet projects.

dw
dw
23 days ago
Reply to  Kendall

Then promote them to an audience that you think represents the “average citizen”. The guy who runs a bike website is posting about engagement for people who ride bikes to weigh in on bike stuff. If that’s “slimy” then wait until you find out about all the truly disgusting shit the government does.

Fred
Fred
23 days ago
Reply to  Kendall

Time and time again, they’re promoted only to audiences that will complete them favorably and produce the intended results.

I don’t know if that’s true, but what’s worse to me is how survey results will be used to justify certain actions that decisionmakers already had in mind, but if survey results go against what decisionmakers want, they will simply ignore those results. At least have the cojones to say why you are going against what people said they want. But it never happens.

I think that if 95% of people say they don’t want BAT lanes, yet BAT lanes are better for the commonweal, decisionmakers should go for BAT lanes and explain why.

John Franks
John Franks
23 days ago
Reply to  Fred

2% modeshare acting as if they’re the 98%

Jay Cee
Jay Cee
23 days ago
Reply to  Kendall

Literally anyone can fill out these surveys regardless of political affiliation. Anyone can share these with like minded folks, like for example a facebook group against the bus lanes on 82nd.

If they choose not to or don’t engage with the survey that is on them but then don’t go complain that that their voice wasn’t heard if they never spoke up.

It’s like the 1/3 of eligible voters who didn’t vote in the last presidential election and then complained it didn’t turn out they way they wanted.

Angus Peters
Angus Peters
23 days ago
Reply to  Jay Cee

Fair go, these local surveys are about as representative as a kangaroo at a dog show. The agencies send ‘em out, and before you can say “public engagement,” every special interest group in town is blasting the link to their mailing list faster than a mozzie at a BBQ. Suddenly the “community feedback” looks an awful lot like one club’s group chat.
By the time the results roll in, they can claim “overwhelming support” for whatever idea they’d already penciled in — shocker, right? It’s less about listening to the public and more about collecting enough friendly clicks to wave around as proof.
Wouldn’t mind so much if they just admitted it: “We’ve already decided, but please fill out our survey so we can pretend it was your idea.” Now that’s some fair dinkum honesty I could respect.

2WheelsGood
2WheelsGood
22 days ago
Reply to  Angus Peters

“kangaroo at a dog show”

Like an echidna in the chookhouse, mate.

dw
dw
24 days ago

I feel plenty safe riding the bus but I will say it’s really dumb how the “tell us how safe you feel” stickers block your view out the window. One of my favorite things to do when I’m riding the bus is just space out and watch the city go by.

Fred
Fred
23 days ago
Reply to  dw

I agree. I feel sorry for all of the people with their faces in their phones (always 90-95% of the people), when there is so much amazing stuff to see out the window. You can’t look at it when you’re driving or even cycling, so why deny yourself on the bus?

EricIvy
EricIvy
23 days ago

Thanks, took them all in about 15 minutes. Be warned that the progress bars aren’t accurate and they go faster than it would appear.

George
George
23 days ago

Please consider commenting on the proposed service cut resulting in 24-35 minute frequencies after 7PM on the FX2 line starting November. Especially given all the debate about BRT on 82nd Ave, it’s important we make it clear that BRT needs to actually be “rapid” when accounting for bus wait times. ~30 minute frequencies, on a BRT, in a major city starting at 7PM is truly comical. Can you imagine the reaction if they attempted that in any major East Coast city…

Dionisio
Dionisio
23 days ago
Reply to  George

#TrimetTheNewMARTA

soren
soren
21 days ago
Reply to  George

Trimet has the right to levy income and revenue taxes so their decision to decrease level of service is a choice* not some hands-tied necessity. I would gladly support a large progressive income tax that would enable expansions of service and electrification.

https://oregon.public.law/statutes/ors_267.370

*trimet board serves at the pleasure of the corporatist governor who has publicly opposed new tax increases

2WheelsGood
2WheelsGood
20 days ago
Reply to  soren

governor who has publicly opposed new tax increases

Then she signed one into law. She was against tax increases before she was for them.

And she wonders why she’s the least popular governor in America.