It feels like spring has finally arrived and we can sense the bicycling buzz out there.
This week’s guide kicks off with three events tomorrow, including a bonus wonky one during your lunch hour.
This story was written by Martin Stabler
Dog and bike collide. Aaron Edge doesn’t know if the dog is OK; he is definitely not OK. It was a bad bike crash.
Part-Time Service Writer
Western Bikeworks
JOB OVERVIEW: This position acts as a facilitator for the Western Bikeworks Retail Mission for all staff in the service department: “Empowering people to achieve their bike-related goals in whatever form they may take.” As a result, this role is responsible for taking on many of the day-to-day duties that allow other service staff to efficiently and effectively complete their duties. This position is also responsible for ensuring all staff understand and embody these principles when performing their job duties.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
● Assists Service Manager with day-to-day functions.
● Assists Service Staff with exceeding customer expectations.
● Manages daily workflow through the store’s service scheduling software.
● Places appropriate special orders and ensures that all policies are followed for ordering and receiving small parts.
● Helps process bike related warranties as needed.
● Requests appropriate product so that the store has repair parts necessary for fast service turn-around.
● Monitors daily service levels and ensures enough resources are available to complete scheduled services and that each specialty service is assigned to a mechanic capable of completing that service
● Works with Service Manager to handle all anomalies that arise from service operations.
● Is the face of the service department.
● Able to assess customer’s bikes for indicated problems and generate an accurate financial and time estimate for repairing the issue to the customer’s satisfaction
● Familiar with all aspects of bicycle technologies, including but not limited to
o Di2
o Campagnolo
o SRAM Red eTap
o Hydraulic Disk Brakes
o Front and rear suspension
● Able to troubleshoot appropriate solutions for systems that do not have readily available replacement parts
MINIMUM JOB REQUIREMENTS:
● 3 years professional shop experience
● A bicycle background is a must
● Must be computer literate
KNOWLEDGE, SKILLS, & ABILITIES:
● Familiar with the repair and function of all commonly used drivetrain and suspension technologies.
● Aware of appropriate vendors for sourcing replacement parts and tools to ensure timely repair turn-around
● Excellent communication and organizational skills
● Solid knowledge of cycling products
● Strong interpersonal, written, and oral communication
● Ability to be an advocate for cycling in the local community
● Ability to work independently or with others to manage multiple task with minimal supervision.
● Ability to spend time talking to people about bicycles.
Please click on the company link below:
Seasonal Part-Time Sales Associate
Western Bikeworks
The Seasonal part Time Sales Associate position handles and learns day-to-day processes in bicycle retail at Western Bikeworks – keying transactions, returns and exchanges, and handling escalated issues. This position is governed by the Western Bikeworks Retail Mission: “Empowering people to achieve their bike-related goals in whatever form they may take.” As a result, this role is responsible for treating both their coworkers and customers using the following standards: identifying their goals, finding solutions to help them achieve those goals, and owning their experience from first contact through the resolution of that goal.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
• Operate store Point of Sale equipment
• Assist customers with product selection by spending the time to learn about the customer’s needs and then suggesting appropriate product to satisfy those requirements. This will extend (but not be limited) to bicycle selection and sizing, nutrition selection, and accessory selection
• Provide higher than expected (by the customer) customer service including but not limited to assisting with removal of bicycles from their vehicle, searching all possible avenues for special order or out of stock product, expediting all service and transactions as much as possible, and hand writing thank you cards
• Prepare the retail store for normal operations at opening time (lights, signage, setup PCs, etc) and handle End of Day procedures
• Assist with the setup and teardown of marketing events at the store (movie premieres, vendor presentations, etc)
• Work on receiving, placing product on the floor, store cleanliness, etc. at the discretion of the store manager
• Answer incoming phone calls and respond to incoming customer email
• Has basic level mechanic capabilities (change a flat tire, operate quick release)
QUALIFICATIONS:
• No specific formal education is required
• A bicycle background is a must
• Must be computer literate
Please apply by clicking on the company link below:
Block Bikes owner Ben Helgren is on the lookout for seven bikes after being hit by thieves on Sunday night (3/10).
In a post on his Facebook page, Helgren said the theft happened after the shop celebrated its sixth anniversary over the weekend. “As a small local business, our margins aren’t as big as some of the other shops and this certainly makes a dent right as the season is starting,” he wrote.
The thieves grabbed seven, yet-to-be assembled Marin bikes from the shop’s storage trailer. Here are the models and sizes: Marin Muirwoods size XXL in Red/Gold/Green fade; Fairfax SC1 sizes XL and L in Black; Marin Four Corners sizes M and XL in Black; Marin Stinson ST7 size Med in Light Blue/tan.
Keep in mind the bikes hadn’t been built up yet, so it’s hard to know exactly how they’ll look when built — and it’s possible they might be resold as-is or for parts.
Less than 24 hours after hearing dozens of people share concerns about the Oregon Department of Transportation’s priorities and poor safety record, their Region 1 Director Rian Windsheimer might get yet another reminder when he leaves work this afternoon.
Volunteers with Bike Loud PDX plan to stage a “die-in” and vigil for traffic victims starting at 4:30 pm today in front of the agency’s headquarters on 123 Northwest Flanders Street (event listing here). The event aims to draw attention to deaths on ODOT-controlled roads by drawing chalk-outlined bodies on the ground.
At a public hearing held last night in the Oregon Convention Center, a wide array of Portlanders voiced detailed and passionate opposition to the I-5 Rose Quarter project.
Story by former Northwest Trail Alliance President Chris Rotvik.
It’s 2020. Tucked away in a semi-wooded corner of the 148-acre Luscher Area in Lake Oswego is Farr Bike Park (just 10 miles south of Portland), with trails designed by local builder Chris Bernhardt. Riders, many of whom pedaled in on BMX bikes and dirt jumpers, drop in to one of four lines — beginner to black diamond — and punctuate each run with the fist-bumps and bonding that flow like trails in this segment of off-road cycling.
I’m borrowing a Surly Big Easy, the brand new e-assist version of my beloved Surly Big Dummy longtail cargo bike. It’s been with me for a week now and we’ve been having a lot of fun with it. I’ll keep it another week or two before giving it back to Surly and writing a full review.
Before my full review, I’d like to offer some quick first impressions. Even more importantly, do you have any Portland-specific tests I should make a point of running? I’m thinking of things like:
➤ Biking up to the Zoo carrying a kid?
➤ Time 100 laps around Ladd Circle in Turbo mode?
➤ Carry 200 doughnuts from VooDoo to VooDoo 2 and see if they’re still warm upon arrival?
What are your ideas?
On the 10th anniversary of her Sugar Wheel Works company, Portlander Jude Gerace has decided to move on. But the good news for Portland’s bike industry is that Sugar has been bought by Breadwinner Cycles.
Later today, Breadwinner owners Tony Pereira and Ira Ryan will announce their plans to welcome Sugar’s existing employees, tools, and inventory into their space on 2323 North Williams Avenue. Jude will stay on as an advisor for three months to help with the transition.
As you can see in the cross-sections above, the Oregon Department of Transportation’s I-5 Rose Quarter project would significantly widen Interstate 5 through Portland’s central city. And, if the project achieves ODOT’s goals for fewer crashes and faster speeds, it would also increase the number of people who drive through the corridor.
These seem like obvious facts. I can’t believe I even need to point them out. But with just 20 days left in the EA comment period, I’m afraid many people are being misled.
This week’s Monday Roundup is sponsored by Ride Like A Girl Cycling, now offering a range of training rides and coaching services to get you ready for the season. Find them on Facebook too!
Here are the most noteworthy items we came across in the past seven days…
