Job Title *
Bike Mechanics/Bike Builders

Company/Organization *
Bike Gallery

Job Description *
The Bike Gallery is hiring now at all of our stores in Portland, Clackamas, Beaverton & Lake Oswego for experience bike mechanics and bike builders. We have both FT & PT positions available.

Bike mechanics represent the link between customers and our service department. Being able to comfortably interact with customers is a basic expectation of all service personnel. This includes being able to respond to telephone inquiries, and customers in the store who have questions, want to buy parts, drop off a bike for service, or pick up a completed service job. When not responding to customer needs, technicians will spend the balance of their shift building or repairing bicycles, installing parts, or calling customers who have completed repairs waiting to be picked up. Service technicians must be highly skilled in the maintenance and repair of a wide variety of bicycle makes, models, and component parts. It is also an expectation that service technicians will keep current with new technology and changes in equipment design.

Qualifications:
– 2 years experience
– ability to diagnose and service a wide range of performance complaints for a wide range of equipment types
– ability to complete a bicycle assembly for any product carried, to the established quality standard, and within the established time parameters for the product in question
– ability to identify and perform all aspects of replacement part installation to the established time and quality standards
– preferred UBI certification
– strong customer service skills
– ability to work as a part of a team

Both permanent and seasonal positions are available. Permanent full-time employees are offered a full benefit package that includes medical/dental/vision insurance & 401(k) with a match as well as Aflac and Flex spending accounts.

Pay based upon experience

How to Apply *
Send resume to BGResumes@bikegallery.com

Job Title *
Bike Friday Service Department

Company/Organization *
Bike Friday

Job Description *
Bike Friday (Bicycle Manufacturer) Service Department (Wrenching, Purchasing, Parts Order Picking)Ever dream of having a job building something environmentally benign that at the end of the day you can feel good about? We are an ambitious group of people trying to do our part to make the world a better place to live. Green Gear Cycling (Bike Friday) is an internationally recognized manufacturer of high performance folding bicycles for traveling and utilitarian/commuting use.While the position we are filling for is for a bicycle mechanic to work in our service department, the team member may be cross trained to work in the production line on occasion. This differentiates this position from a traditional bicycle shop service job as you get to participate in the fabrication of bicycles. Prior bicycle shop (service mechanic) experience while not required, is generally needed.

Qualities/ Skills required:

-Superior mechanical aptitude
-Strong bicycle mechanical / repair skills
-Positive, optimistic attitude
-Strong communication skills
-Desire to be held personally accountable
-Ambition
-Exceptional problem solving skills, both in person as well as on the phone with customers

This position will be some flexible mixture of wrenching, order picking, and perhaps some purchasing and light fabrication/ assembly. In essence, the ideal person would be floating around to the various needs Bike Friday may have within the Service Department.

What we offer is a challenging environment with supportive co-workers who will be interested in your success. If the position becomes permanent, benefits include profit sharing, 401K , health / dental/ vision insurance contributions, covered bike parking, shower facilities, discount on bike parts, paid holidays, shop privileges and family friendly. And, you get to build yourself a personal bike on the company’s dime.

How to Apply *
If you are interested in this position, please download and application from:
https://www.bikefriday.com/userfiles/Bike_Friday_Employment_Application_fillable_2.0.pdf

and then submit the completed application to jobs@bikefriday.com.

Job Title *
Sales Support Specialist

Company/Organization *
Cyclone Bicycle Supply

Job Description *
Position: Sales Support Specialist

Job Description: Is “attention to detail” your middle name? Do you pride yourself on your ability to juggle multiple tasks while maintaining focus on an ultimate goal? Do you love bicycles? We want to talk to you.
Cyclone Bicycle Supply, based in SW Portland, has an immediate opening for a Sales Support Specialist. We are looking for a self-motivated individual with proven customer service skills and a penchant for problem solving. The position will be based in our Portland office.

Requirements
• Proven customer service experience
• Strong phone presence and experience contacting dozens of customers per day
• Strong listening and communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Adaptable and flexible in a fast paced and evolving environment.
• Knowledge of the bicycle industry at any level is a plus but not required.
• Excellent problem solver
• BA/BS degree or equivalent

Responsibilities
• Provide sales support for assigned outside sales rep team.
• Review and submit orders for fulfillment
• Field and process inbound support calls and orders.
• Build and distribute reports and analytics for assigned sales team.
• Provide analytical support for marketing and purchasing when needed.
• Managing RMA’s and technical product questions

Compensation
Base Salary + Bonus – Health Insurance and Vacation

About Us
Cyclone Bicycle Supply is one of the nation’s largest bicycle parts and accessories suppliers. We are an energetic group, who is both fun loving and professional. The past few years we have seen record growth and we’re now expanding our physical presence to better serve our customers. Starting little more than a decade ago, we have steadily expanded from a regional, to national and international distributor of bicycle parts and accessories.
Cyclone Bicycle is an equal opportunity employer.

How to Apply *
Please send your resume to: jobs@cyclonebicycle.com with the subject line: “Sales Support Specialist”

Job Title *
Inside Sales Representative

Company/Organization *
Cyclone Bicycle Supply

Job Description *
Position: Inside Sales Representative – Northern California

Job Description: Are you a Sales Rock Star? Do you love bicycles? Have experience in the Bicycle Industry? Let’s chat…
Cyclone Bicycle Supply, based in SW Portland, has an immediate opening for an Inside Sales Representative to join our team – with potential to transition to Outside Sales for candidates willing to relocate to the territory. We are looking for a self-motivated individual with proven sales skills and knowledge of the bicycle industry. The position will be based in our Portland office.

Requirements
• Proven inside sales experience
• Strong phone presence and experience contacting dozens of customers per day
• Excellent verbal and written communications skills
• Strong listening and communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Knowledge of the bicycle industry at the retail, wholesale and/or manufacturing level
• Technical bicycle product knowledge
• BA/BS degree or equivalent

Responsibilities
• Service and grow existing account base
• Identify and develop new accounts and outlets, both brick and mortar and online
• Source new sales through inbound lead follow-up and outbound cold calls and emails
• Close sales and achieve monthly goals
• Research accounts, identify key players and generate interest
• Provide excellent customer service

Compensation
Base Salary + Commission, and Bonus – based on sales goals, Health Insurance and Vacation

About Us
Cyclone Bicycle Supply is one of the nation’s largest bicycle parts and accessories suppliers. We are an energetic group, who is both fun loving and professional. The past few years we have seen record growth and we’re now expanding our physical presence to better serve our customers. Starting little more than a decade ago, we have steadily expanded from a regional, to national and international distributor of bicycle parts and accessories.
Cyclone Bicycle is an equal opportunity employer.

How to Apply *
Please send your resume to: jobs@cyclonebicycle.com with the subject line: “Inside Sales Representative”.

Job Title *
Assistant Store Manager – Woodburn

Company/Organization *
Pearl Izumi

Job Description *
General Purpose:

Reporting to the Store Manager, this position supports the day-to-day operations, staffing, and merchandising of the assigned store. Ensures high standards of the company are maintained throughout the store and with all team members. Offers outstanding customer service to each and every customer who walks into our store. Overall responsibility is to assist the Store Manager in achieving the location goals for sales, profit and customer service.

Job Qualifications:

• Bachelor’s Degree or equivalent experience required
• Retail experience required; prefer minimum 2 years
• Available to work evenings, weekends, holidays and peak periods on a regular basis required
• Sales and customer service experience required
• Knowledge of or experience in the cycling and/or running industry preferred
• Passion for cycling, running and athletics is preferred
• Proficient with Microsoft Word and Excel desired
• Ability to relocate is desired
• Ability to stand on feet all day and lift up to 35 pounds on a regular basis

Essential Duties/Responsibilities:
People Development
• Assists store manager in training and development of all staff within the store to offer the best customer service in the industry
• Motivates staff to achieve daily, weekly and monthly goals
• Is prepared to open and close store and perform all management functions in the absence of the Store Manager
• Creates an environment of respectful, direct, honest communications with all levels of the PI team
• Assists training staff on product knowledge, sales presentation and POS operation
• Acts as a positive role model for the store team as well as the local community
• Understands and helps to enforce all policies and procedures outlined in the Retail Operations Manual & Employee Handbook

Customer Service
• Ensures the team is focused on building a customer for life with every store visit
• Demonstrates in-depth knowledge of Pearl Izumi products, shares with team members and seeks training and support when needed
• Honors our lifetime warranty and makes the greatest effort to enhance the customers perception of the Pearl Izumi brand even when they are returning product – make it simple for the customer

Store Operations
• Assists Store Manager as necessary with scheduling
• Receives merchandise into the RPro system and operates POS to maintain inventory accuracy
• Assists with execution of physical inventories
• Assists manager with supply and merchandise orders
• Ensures daily bank deposits are prepared and performed according to procedure as requested by Store Manager.
• Assists as requested by Store Manager with all required weekly, monthly quarterly reports

Visual & Merchandising
• Maintains corporate visual and merchandising standards
• Ensures all signing and merchandising represents the Pearl Izumi Brand as the premier running, cycling and active athletic brand
• Eliminates anything that visually detracts from the Pearl Izumi brand in the store

Marketing
• Assists Store Manager with the development of the annual marketing plan and grass roots marketing opportunities
• Represents our brand consistently in all communications. Every communication should flawlessly represent our brand image

ADDITIONAL RESPONSIBILITIES:

• Performs and ensures all store functions as requested by Store Manager including sales, daily opening and closing
• Works effectively with other PI store managers and company employees.
• Performs other duties as assigned by Store Manager or Retail Operations Manager

Key Organizational Competencies:

A+ Service Focus – Focuses one’s efforts on discovering, meeting and exceeding customer needs and expectations. Develops and grows a relationship for future business and ultimately facilitate the customer decision-making process.

Drive For Results – Accurately assesses critical issues and concentrates work efforts on them to produce valued results.

Collaborative – Interacts with others in a constructive, positive and respectful manner, regardless of individual differences. Assists team members or coworkers in achieving goals and completing assignments.

Adaptable – Effectively handles changing environments within the organization; maintaining effectiveness when dealing with multiple and conflicting priorities across different cultural settings, or during times of great adversity.

Aptitude/Business Acumen – Assimilates, synthesizes, interprets, and communicates significant business and economic information and impacts.

Authenticity/Innovation – Identifies key trends opportunities, and organizational capabilities that would bring competitive advantage to the organization. Sees trends before others and integrates concepts in a unique way.

Problem Solving – Anticipates future consequences and trends accurately and has broad Displays the ability to openly receive feedback and criticism in a positive manner. Learns from mistakes and asks for others insight in times of need, rather than turning defensive. Effective in using active listening skills when engaging in conversation.

Open/Receptive – Energizes people around specific organizational initiatives, goals and visions. Ensures others hear, understand and accept a common organizational vision by guiding, translating and influencing what the vision means for everyone involved.

Reliable – Maintains personal productivity and effectiveness in the midst of change, ambiguity, or stress.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualification associated with the job. The successful candidate will be expected to perform all functions from administrative processing to leading change initiatives.

How to Apply *
http://chc.tbe.taleo.net/chc01/ats/careers/requisition.jsp?org=SHIMANO&cws=40&rid=275