Job: Sales Support Specialist – Cyclone Bicycle Supply

Job Title *
Sales Support Specialist

Company/Organization *
Cyclone Bicycle Supply

Job Description *
Position: Sales Support Specialist

Job Description: Is “attention to detail” your middle name? Do you pride yourself on your ability to juggle multiple tasks while maintaining focus on an ultimate goal? Do you love bicycles? We want to talk to you.
Cyclone Bicycle Supply, based in SW Portland, has an immediate opening for a Sales Support Specialist. We are looking for a self-motivated individual with proven customer service skills and a penchant for problem solving. The position will be based in our Portland office.

Requirements
• Proven customer service experience
• Strong phone presence and experience contacting dozens of customers per day
• Strong listening and communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Adaptable and flexible in a fast paced and evolving environment.
• Knowledge of the bicycle industry at any level is a plus but not required.
• Excellent problem solver
• BA/BS degree or equivalent

Responsibilities
• Provide sales support for assigned outside sales rep team.
• Review and submit orders for fulfillment
• Field and process inbound support calls and orders.
• Build and distribute reports and analytics for assigned sales team.
• Provide analytical support for marketing and purchasing when needed.
• Managing RMA’s and technical product questions

Compensation
Base Salary + Bonus – Health Insurance and Vacation

About Us
Cyclone Bicycle Supply is one of the nation’s largest bicycle parts and accessories suppliers. We are an energetic group, who is both fun loving and professional. The past few years we have seen record growth and we’re now expanding our physical presence to better serve our customers. Starting little more than a decade ago, we have steadily expanded from a regional, to national and international distributor of bicycle parts and accessories.
Cyclone Bicycle is an equal opportunity employer.

How to Apply *
Please send your resume to: jobs@cyclonebicycle.com with the subject line: “Sales Support Specialist”