BikePortland

Industry Roundup: Ride with GPS mobile upgrade, Ottolock u-lock, Anthm delivery and more

While bike shop closures have dominated headlines of late, there are other parts of the local cycling industry that deserve our attention. Below is a roundup of news from Portland-based bike businesses.

Buffered Bike Lane with a bike symbol and arrow pointing forward

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Arrest in St. Johns hit-and-run and prison sentence for crash on N Willamette

Screen Shot 2020-01-10 at 11.53.42 AM — Damage from the scene of 2018 crash on North Willamette Blvd.
(Photo: PPB)

We have updates on two crashes that claimed the lives of two people in 2017 and 2018.

Today the Portland Police Bureau and Multnomah County District Attorney announced major developments in cases that involved fatal traffic crashes in north Portland.

The PPB says they’ve arrested a man for the death of Daniel Ramsey, who was struck while walking across North Fessenden Street on November 26th, 2017. 22-year-old Luis Silva Echeverria-Navarrete was arrested in Hillsboro after an investigation by the PPB’s Traffic Investigations Unit. Using tips from people in the community, Echeverria-Navarrete was identified as the driver and has been charged with manslaughter, failure to perform the duties of a driver, driving under the influence of intoxicants and reckless driving. He was arraigned today.

7538663238_f3b30c5f7d_o — Commissioner Fish at the opening of the Ventura Park Pump Track in July 2012. He was beaming at the sight of so many kids riding in the park.
(Photos © J. Maus/BikePortland)

Screen Shot 2020-01-10 at 8.16.40 AM — Nearly $4 billion in new revenue is on the table regionwide.
(Source: Metro)

Looking for a new place to spread you cycling wings? We’ve got three fresh job opportunities for you to consider.

Learn more about each one via the links below…

– Shipping Specialist – Velotech, Inc.

– E-bike delivery – Dominos Pizza

– Customer Experience Specialist – Velotech, Inc.

Job Title

Customer Experience Specialist

Company / Organization

Velotech, Inc.

Job Description

This position is responsible for responding to customer phone calls, emails, and for working directly with customers in our store. Customer Experience Specialists provide product information, advice and order assistance. Qualified Customer Experience Specialists also review orders and price match requests and assist with site content, including product reviews, photos and descriptions.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
• Answer product questions & assist with the order process
• Analyze customer questions, troubleshoot, and provide clear answers in an efficient and professional manner
• Develop trust and loyalty with consumers and build value in our brands
• Navigate a sophisticated order processing system
• Generate performance reports and recommend improvements
• Coordinate with Returns to assist customers with returns and exchanges
• Assist walk-in customers with product questions and purchases
• Retrieve products from the warehouse to assist walk-in customers

ADDITIONAL RESPONSIBILITIES/DUTIES:
• Navigate a sophisticated order processing system
• Work with Marketing to assist with customer-facing content, including site maintenance, product images and descriptions
• Increase sales by genuinely helping customers learn about additional/alternative product options

MINIMUM JOB REQUIREMENTS:
• Basic computer skills
• Strong knowledge of cycling
• Previous customer service experience is a plus, as is sales, service and mechanical experience in the cycling industry

KNOWLEDGE, SKILLS, & ABILITIES:
• Excellent communication and organizational skills
• Solid knowledge of cycling products
• Ability to work in a high volume, fast-paced environment
• Ability to work independently or with others to manage multiple task with minimal supervision.

How to Apply

To apply, please click on the link and fill out an application: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=37701&clientkey=F102FCECFB43ED66CAD0C8276CB962A9

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BAC hoan — Portland Business Alliance Executive Director Andrew Hoan speaks as Catie Gould looks on at a recent meeting of the Bicycle Advisory Committee.
(Photos © J. Maus/BikePortland)

Have you been wanting to get more engaged with bicycling policy and advocacy in Portland? Or perhaps just learn more about how the Portland Bureau of Transportation works and plans for more cycling?

If so, listen up: the PBOT Bicycle Advisory Committee (BAC) is looking to fill 13 seats and applications are being accepted through Sunday, January 12th.

The BAC has space for 20 members and meets every second Tuesday in City Hall. The official purpose of the committee is to, “Advise City Council and all departments of the City on all matters relating to the use of the bicycle as a means of transportation and recreation.”

Screen Shot 2020-01-07 at 7.21.45 AM — TFW you’re carfree but you need a car.
(Photo: Becky Jo)

Here’s the thing: I’m new to cycling as my main mode of transportation; but like each of you, there are things I am proficient at, and the sewing world is one of those things. So, when two weeks after getting rid of my car, I had to go to Tualatin to transport 54 bolts of fabric back to North Portland (about 20 miles, with hills), this presented a conundrum.

No worries, I said. We have a contingency plan for this, I said.

Our budget is set up to handle a Zipcar rental every now and again, and if used efficiently we figured should only be needed one or two times a month, tops. I researched it and set it up after the CarMax/Lyft revelation in the first post. I live by University of Portland, so I have three or four close Zipcars as easy options. This time around, I figured I’d get it for a full 24 hours, that way I could pick up the 54 bolts, drop off 54 bolts, drop off college kid’s really heavy dumbbell set at PSU, go to IKEA (because the standing desk I’ve been wanting is on sale), and get cat food/cat litter. No problem.