Job Title
Processing Coordinator
Company / Organization
Community Cycling Center
Job Description
ABOUT THE COMMUNITY CYCLING CENTER
For nearly 30 years, we have been a nonprofit organization on a mission to broaden access to bicycling and its benefits. Our vision is to continue building a vibrant community where people of all backgrounds use bicycles to stay healthy and connected. We believe that all Portlanders should have the opportunity to experience the joy, freedom and health benefits of bicycling. In addition to delivering dynamic programs that benefit underserved communities, we operate a retail shop, offer classes to our community, and we operate a membership DIY workspace where members can work on their bikes.
Here at the CCC we value and support one another through the work we do and are committed to working collaboratively to meet our goals. We are proud that people of color, women, neuro-divergent, gender non-conforming and LGBTQIA+ folks choose to work at our organization. Having a diverse team is a priority for us, and we encourage people from varied and diverse backgrounds to join our lively, talented team.
GENERAL POSITION SUMMARY
The Processing Coordinator is responsible for overseeing the receipt and processing of donated goods and used inventory, storage of inventory, transportation of inventory between CCC locations, posting inventory on online platforms for sale, and managing timely shipping for goods leaving the organization. They supervise mechanics who perform teardowns and direct what components to save to be processed as used inventory. Working under the direction of the Shop Leadership Team, they will cultivate the delivery of consistent quality, help meet sales goals and support staff working in their department. Experience in a high-volume shop environment, clear communication skills, and proven effectiveness in supporting staff are crucial to the success of this position. Seasonally, shop staff will need to provide retail support at pop-ups and events. Staff in all positions at the shop will also be responsible for providing support to the Programs department as needed. This may include working mechanic shifts at one of our free service events or locations, providing ride support at events, or assisting at a learn to ride event.
RESPONSIBILITIES
Processing Used Inventory (30%)
• Harvest and clean bike parts and accessories from incoming donations
• Work with management to determine what used inventory to sell through ebay, salvage, Pop-Ups & Events, Annual/Scheduled Events, and the Retail Store
• Coordinate prompt shipping or pick-up of online sales
• Lead by example and work alongside staff to reach inventory and sales goals
Inventory Management (30%)
• Assist in organizing storage space and inventory tracking of used inventory in all CCC locations
• Maintain and improve storage systems to increase efficiency, capacity and inventory reliability.
• Refine and update inventory management systems to maximize efficiency
• Work collaboratively with all shop staff to maintain reliable and relevant inventory
• Perform regular inventory checks
Retail (20%)
• Collaborate with the Membership Coordinator and leadership to create displays to showcase products in innovative and efficient ways in the retail space
• Work with the Membership Coordinator to analyze sales trends to determine adequate stocking levels and product selection for the retail store
• Occasionally work retail shifts to sell new/used parts and accessories to customers and community members
Strategic Planning and Process Evaluation (10%)
• Collaborate with other senior staff to maintain and improve shop systems and facilities
• Work with the Shop Leadership Team to evaluate opportunities, trends and feedback
Other Responsibilities (10%)
• Help advance the mission of the Community Cycling Center across all departments
• Contribute to a standard work environment – answer phones, maintain a safe, clean & organized workspace
• Collaborate with other senior staff to train and support less-experienced mechanics and shop staff, including youth interns and apprentices
• Other duties as assigned
REQUIRED SKILLS AND QUALIFICATIONS
• Customer service experience
• Familiarity and working knowledge of a large variety of new and used bicycle related components and materials
• 5+ years of professional bike mechanic experience
• Experience supervising, training and supporting staff
• Strong interpersonal communication skills
• Strong organizational skills including the ability to manage multiple assignments simultaneously
• Ability to meet project deadlines and account for detailed objectives
• Experience and success in creating inclusive work environments where people from diverse backgrounds feel safe and welcome
• Must be available to work at least 2 night shifts (2pm-10:30pm) per week in the workshop or retail store at the Alberta location
• Must be available to work weekends
• Ability to lift, bend, squat, climb and more—this is a physically demanding job but reasonable accommodations can be made
PREFERRED SKILLS AND QUALIFICATIONS
• Attention to detail and a methodical approach to accomplishing tasks
• Experience with workflow improvement methods
• Experience in a high-volume bike shop
• Valid driver’s license
• Experience with Lightspeed POS, Excel, Microsoft Office Suite, Adobe
• Proficiency in Spanish
REPORTS TO: Shop Director and Processing and Production Manager
UNION/NON UNION: Union – ILWU Local 5
HOURS: Full Time (40 hours)
COMPENSATION: $22 per hour
TERM: Permanent
SCHEDULE: 5 day week, workdays may vary, hours may fluctuate, will work nights
BENEFITS: Health, dental and vision, 401k, 144 hrs of PTO at FT + 69 hrs of sick time
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Community Cycling Center, we value having a team with varied strengths, skill sets, and areas of expertise. We encourage you to apply even if your professional experience doesn’t match every qualification listed above. You may be exactly who we are looking for!
HOW TO APPLY: Send your resume and cover letter to jobs@CommunityCyclingCenter.org with the subject line “Processing Coordinator”
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
NON-DISCRIMINATION POLICY
The Community Cycling Center is an equal opportunity employer. We will not and shall not discriminate on the basis of race, religion, sex, age, national origin, gender identity, sexual orientation, citizenship, veteran status, marital status, sensory disabilities, physical disabilities, mental disabilities and/or any other bases protected by state and federal law. We take proactive measures to ensure against discrimination in hiring, compensation, promotions, and termination of staff, selection of volunteers (including board members) and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, customers, clients, volunteers (including board members), subcontractors, vendors, and other members of our community.
How to Apply
HOW TO APPLY: Send your resume and cover letter to jobs@CommunityCyclingCenter.org with the subject line “Processing Coordinator”
