Job Title *
Business Donations & Retail Specialist
Job Description *
SCRAP PDX is searching for an energetic, outgoing individual to fill a new hybrid position overseeing our Fill Minds Not Landfills (FMNL) program and as a Retail Specialist in our unique store. The FMNL business donations program allows SCRAP PDX to provide a broader range of materials to our customers through working closely with businesses to collect items that would otherwise end up in the waste stream.
This is not a position for the faint of heart. We love the donations we get from our business donors, but they generally have large quantities of materials and the ability to lift 32.5 lbs. frequently during the pickup shifts is required.
Health Benefits (with 50% employee contribution)
Paid Time Off
Monthly craft allowance of $25 which expires – at the end of each month.
Reports to: Retail Operations Manager
JOB SUMMARY: This is a hybrid position responsible for receiving, processing and managing high quality and safe creative reuse materials from businesses and providing excellent customer service in a welcoming and inclusive environment. This position is well-trained in both the retail and business donation duties and will be scheduled in both capacities in any given week dependent upon the needs of the store/business donations.
Duties include, but are not limited to:
Retail Operations: Providing excellent customer service; effective communication; ensure customers are greeted professionally, warmly and helpfully; retail cashiering; opening/closing store as scheduled; sort, stock and organize sections; maintain a clean and orderly shopping environment; assist with display and promotions; offer creative advice as requested; other duties as assigned by the store manager.
Business Donations: Acquiring Materials for SCRAP’s store; with Retail Operations Manager and Materials Supervisor, determine most desirable materials; pick up materials from businesses as directed; sort and distribute those materials into the store or backstock with help from materials staff; work with businesses during pick-ups to ensure they understand the materials that SCRAP takes and does not take; including weekly check-ins with the Retail/Donations management team; primary business donor liaison; maintain FMNL database and records; send out donation receipts in a timely manner; recycling and waste materials management, including hazardous materials; SCRAP vehicle maintenance and upkeep coordination; other duties as assigned by Retail Operations Manager, Materials Supervisor or Portland Director.
Working Conditions: A high frequency of unassisted heavy lifting 32.5 lbs. on a frequent basis per FMNL shift, and the ability to occasionally lift up to 50 lbs.; bending, stooping and climbing; standing and walking for the duration of the shift; working in hot and cold climates.
Expectations of all SCRAP Staff: Work as part of a team with other staff, programs, volunteers and Board of Directors to fulfill SCRAP’s mission; communicate effectively and focus on good stakeholder relations; greet stakeholders professionally, warmly and helpfully; stay current with the environmental services community and sources of information and referral for callers and customers; stay current with developments in recycling and reuse, including legislation and availability of recyclable materials markets; when necessary, say “no” tactfully and suggest other community resources to meet appropriate need; with other staff, act as an Ambassador for SCRAP in the community.
SCRAP does not discriminate in opportunities or practices because of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or any other status protected by law. SCRAP is dedicated to the goal of building a culturally diverse and multicultural environment and strongly encourages applications from people of color.
How to Apply *
If you are interested in joining the creative and fun SCRAP PDX team, please email cover letter, resume and 3 references, which must include a former manager or supervisor, to lstart@scrappdx,org by Wednesday, December 16, 2015. No phone calls. Only electronic submissions are accepted.