Job Title
Retail Manager (Bike Enthusiast)
Company / Organization
Opti Staffing Group
Job Description
Job Title: Retail Manager (Bike Enthusiast)
Summary:
We are seeking a passionate and experienced Retail Manager who is also a dedicated bike enthusiast. As the Retail Manager, you will be responsible for leading our team, driving sales, maintaining excellent customer service standards, and creating an engaging environment for both staff and customers. Your in-depth knowledge of bikes and cycling accessories will enable you to provide expert guidance to customers while fostering a community-driven atmosphere within our store.
Responsibilities:
1. Leadership: Demonstrate exceptional leadership abilities by effectively managing and motivating team members to achieve sales targets and deliver outstanding customer experience.
2. Sales Management: Drive revenue growth through effective merchandising strategies, promotional campaigns, up-selling techniques, and inventory management.
3. Customer Service Excellence: Ensure a high level of customer satisfaction by providing personalized assistance based on each individual’s biking needs or preferences while maintaining positive relationships with long-term clients.
4. Product Knowledge: Possess extensive knowledge of various brands, models, features, benefits, components, accessories related to bicycles in order to advise customers effectively.
5. Staff Training: Develop training programs to continuously enhance the knowledge base of the staff ensuring they are equipped with necessary product information.
6. Community Engagement: Foster relationships within the local biking community through hosting events such as group rides or maintenance workshops that encourage participation from both existing customers as well as potential new ones.
7. Visual Merchandising: Oversee store layout and visual presentation standards ensuring products are well displayed while adhering to brand guidelines.
8. Inventory Management: Monitor stock levels accurately by conducting regular audits; collaborate with suppliers regarding replenishment orders; ensure availability of popular models/accessories keeping demand trends in mind.
Requirements:
1. Passion for Biking: A genuine love for cycling with comprehensive knowledge about bikes including different styles (road/mountain/hybrid), features/functions/components is essential.
2. Previous Retail Experience: Proven track record as a successful retail manager preferably within the bike industry or sporting goods sector would be advantageous but not mandatory
3.Critical Thinking Skills – Ability to analyze sales reports/data trends & utilize them effectively when making informed business decisions
4.Communication Skills – Excellent verbal & written communication skills along with strong interpersonal skills enabling effective collaborations internally & externally
5.Leadership Abilities – Demonstrated ability in leading teams towards achieving sales goals/ targets whilst boosting morale
6.Customer Focus – Strong commitment towards offering exceptional customer service experiences; ability recognize/anticipate customer needs and preferences, and act accordingly
7. Flexible Schedule – Willingness to work weekends, evenings, or holidays as per business requirements
8. Physical Stamina – Ability to stand for prolonged periods of time, lift/move heavy objects if necessary
If you meet these qualifications and are eager to take on a leadership role in a dynamic retail environment that celebrates the biking community, we encourage you to apply for this exciting opportunity!
Monday – Saturday schedule FT
Wage: $28 + DOE
Contact:
Zita Letts: zita@optistaffing.com 360.553.7223
Brian Robles: brobles@optistaffing.com 360.553.7219
How to Apply
Contact:
Zita Letts: zita@optistaffing.com 360.553.7223
Brian Robles: brobles@optistaffing.com 360.553.7219
