I just got an email from a local journalist who’s working on a story about TriMet and he needs feedback from cyclists. Here are the details:
I’m working on a story about how TriMet handles complaints from passengers, bike riders, pedestrains, and so on. I’m interested in any stories people have about their interactions with their system. Are you happy or dissatisfied with how your complaints were treated? Were complaints followed up? Any help you can offer would be much appreciated. I can be reached at (503) 294-4109 or email@example.com. Thanks!