Gibbs Street Pedestrian Bridge elevator woes continue

Nice elevator when it’s working.
(Photos by J. Maus/BikePortland)

The opening of the Gibbs Street Pedestrian Bridge in July 2012 came amid much fanfare. The $13.6 million span over Interstate 5 provided a much-needed connection between the Lair Hill neighborhood and the burgeoning South Waterfront.

While it’s a beautiful bridge to walk and bike on, it has one major flaw. There’s no ramp to make bicycling easy and smooth at the transition to the South Waterfront side.

Once you get to the east side of the bridge, the design requires people to: carry and/or push their bikes on six flights of stairs with only a narrow and hard-to-reach wheel gutter to ease the task; or use an elevator.

And unfortunately, the elevator — which is by far the preferred option if you are biking, especially with kids and/or with a large bike — has proven to be unreliable.

The elevator closed for repairs or inspections five times in its first two months. And now we hear it’s broken again. Ben McLeod has flagged the issue on Twitter and he’s been conversing with PBOT about it. Here’s his original tweet:

We’ve also received an email this week from a reader who uses the bridge every day. Geir E. wrote:

Is it only me, or has this elevator proven to be a complete piece of crap? I have tried to use it a few times a week over the last month (with a stroller, not a bike) and it has been out of service about 50% of the time. What is the experience from your readership? Are people (with and without bikes) happy with the bridge and the elevator?

And if my observation is correct, that it is broken down most of the time… are they planning to do something to improve the reliability?

We followed up with PBOT spokeswoman Diane Dulken. She said PBOT was aware of the issue and would get it fixed the same day. She also said there are plans to improve the signage so that it’s easier to communicate when the elevator isn’t working and give people easier ways to report issues.

It was also down for repairs in December, Dulken confirmed, and she assured us that PBOT is “looking into the reliability of the elevator.” Beyond bikes, the City is also concerned about how the elevator closures impact ADA access.

As for the wheel ramp on the stairs, back in October 2012, PBOT said they were working on a project that would bring a “major improvement” to the design.

Since that post, we haven’t heard anything about the project or about progress to improve the situation. Asked about it this morning, Dulken said the project manager who was in charge of the project is on vacation and she’ll plan to follow up about it next week.

We’ll keep you posted.

In the meantime, take your chances that the elevator will be operational and get ready for a good arm workout if you have to use the stairs.

Jonathan Maus (Publisher/Editor)

Jonathan Maus (Publisher/Editor)

Founder of BikePortland (in 2005). Father of three. North Portlander. Basketball lover. Car owner and driver. If you have questions or feedback about this site or my work, feel free to contact me at @jonathan_maus on Twitter, via email at maus.jonathan@gmail.com, or phone/text at 503-706-8804. Also, if you read and appreciate this site, please become a supporter.

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Alan Love
Alan Love
10 years ago

Although I could use this route daily, of the 6 times I have tried it, the elevator has has been down 3 times. Fool me once, shame on you. Fool me 3 times, well the fool’s the fool that fool’s the fool (paraphrased from GWB). I’ll take Naito, thanks.

Stretchy
Stretchy
10 years ago

This will always be a problem as long as there isn’t anyone who stands to profit (by providing excellent service) or lose (by losing ridership) from the elevator. Bid out a yearly maintenance contract. Every hour the elevator isn’t working, the payout on the contract is reduced. Provide incentives for excellent service. A bonus if they go a month without an unscheduled service interruption.

There is nobody at PBOT who will be fired or demoted for providing such lousy service. There will be nobody promoted or given a bonus if they do a better job.

spare_wheel
spare_wheel
10 years ago

there should have been outrage over this facility from cyclists.

and despite the millions spent on this corridor, unimproved sheridan (half a mile away) remains the best route across i5 for cyclists.

Dan Morrison
Dan Morrison
10 years ago

Throw it over your shoulder, ya bums!

Bill Walters
Bill Walters
10 years ago
Reply to  Dan Morrison

Um, cargo bike? Not me, but others.

Dan Morrison
Dan Morrison
10 years ago
Reply to  Bill Walters

Throw it over your shoulder. People who take the elevator with a bike are on the level with people who stand on an escalator. Use your legs.

They should definitely get this elevator working. It’s ridiculous that a new elevator would have such problems, but there’s an easy solution if it’s not working. You’re on your bike to get your legs working, right?

Bill Walters
Bill Walters
10 years ago
Reply to  Dan Morrison

Um, again: cargo bike. Eight feet long, 80 pounds or so, plus cargo and/or kids. The bike to support, you know, family values. Up/down seven stories worth of stairs. See such bikes: https://www.google.com/search?q=cargo+bike&source=lnms&tbm=isch&sa=X&ei=ZvIQU6qCA8KwoQS92oHoDQ&ved=0CAoQ_AUoAg&biw=1902&bih=1201

Opus the Poet
10 years ago
Reply to  Dan Morrison

This would be similar to throwing a pickup truck over your shoulder, or a full barbell set. Can you do that? This is not like a carbon racing bike.

annefi
annefi
10 years ago
Reply to  Dan Morrison

Dan, Think about older folks. I’m 63. No way can I carry my bike up all those flights of stairs.

Dillon
Dillon
10 years ago

“Nice elevator when it’s working.” I think not. That thing is the slowest piece of junk I’ve ever ridden.

Dan Morrison
Dan Morrison
10 years ago
Reply to  Dillon

I don’t know for sure, but most excessively slow elevators are hydraulic instead of cable.

Chris I
Chris I
10 years ago
Reply to  Dillon

Well, at least it’s just a “piece of crap” and not literally “full of crap” like the Trimet elevators on the eastside MAX line…

Silver lining: all of the downtime has reduced it’s attractiveness as a public restroom.

Bill Walters
Bill Walters
10 years ago

FWIW: This morning the elevator *was* working but an A-frame sign on the upper level, near the road, advised that it wasn’t. I trust that’s been fixed, but maybe a good idea to try the button even when the sign is out.

Opus the Poet
10 years ago

While cyclists are perceived as whining about the elevator, what about the ADA implications of the elevator being out. How are people in wheelchairs supposed to get across the bridge if they can’t get on from the elevator side, or get off when coming from the other direction?

Adams Carroll (News Intern)
Reply to  Opus the Poet

Opus,

Thanks for reminding me about ADA issues. PBOT mentioned that in our conversation but I forgot to put it in the story. I’ve added it now.

Dan Morrison
Dan Morrison
10 years ago
Reply to  Opus the Poet

Thank you for bringing up the real problem here-disabled individuals being denied accessible routes.

Cyclists whining about carrying their bikes are like cyclists whining about other cyclists not having full coverage fenders. Suck it up, you babies.

Chris I
Chris I
10 years ago
Reply to  Dan Morrison

Can you send me your phone number so I can call you the next time I need to get my loaded Big Dummy up these stairs?

Jane
Jane
10 years ago
Reply to  Dan Morrison

You know what’s worse than a cyclist whining about having to carry their bike?

A cyclist whining about a cyclist whining about having to carry their bike.

Now suck it up and go about your business without griping about how other people go about theirs.

annefi
annefi
10 years ago
Reply to  Jane

Jane, You are awesome!

Spiffy
Spiffy
10 years ago

I would never have build this bridge without an ADA approved ramp to use in place of the elevator… no excuse for pushing this through without non-elevator access…

grumpcyclist
grumpcyclist
10 years ago
Reply to  Spiffy

There are six flights of stairs right now, I imagine that would make for one hell of a ramp. I take it you’re not in a wheelchair.

Panda
Panda
10 years ago
Reply to  Spiffy

Between this and waud bluff, I think it is pretty obvious the city does not care at all about accessibility

davemess
davemess
10 years ago
Reply to  Panda

They care about it somewhat, otherwise they wouldn’t have the built the bridge in the first place.

Tony
Tony
10 years ago

They should have just put the wheel gutter down the center of the stairway like they do in The Netherlands.

annefi
annefi
10 years ago
Reply to  Tony

What happens when bikes going in opposite directions meet? Are the wheel gutters wide enough for them to pass?

fool
10 years ago
Reply to  Tony

and in seattle, the (impressively large) tunnel through the hill by lake washington is served by stairs with railings in the middle of the stairway, and a gutter on each outside *without* a railing/containing wall to get in the way. one could ride down the gutter if one wanted (not that i tried it or anything :)), and bikes going the other way are not impacted at all, nor peds using the railing.

sabes
sabes
10 years ago

That’s what you get when you go with the low bidder. Just like the Morrison Bridge fiasco. The city has to learn that the lowest bid isn’t always the least expensive solution.

spare_wheel
spare_wheel
10 years ago
Reply to  sabes

the only time i use the morrison bridge cycle track to no where is when i need to ghost a bike over the river during peak commute hours.

Reza
Reza
10 years ago
Reply to  sabes

Morrison Bridge is owned by Multnomah County, bro. Not the City’s responsibility.

Paul Souders
Paul Souders
10 years ago

Between Terwilliger and Sheridan there are only 2 other places to cross I-5: Brier Pl and Corbett. These are both 3-4mi south of downtown. (Sheridan is its own mess because it requires riding along or crossing Kelly aka the Arthur/Ross Island interchange)

If you’re in a wheelchair (or cargo bike, or bike trailer…) and confronted with an unexpected closure of the Gibbs elevator you have at least a 1mi detour.

Panda
Panda
10 years ago
Reply to  Paul Souders

Or pushing a stroller! Elevators are a poor substitute for reliable infrastructure

annefi
annefi
10 years ago

Okay, here’s my question. Have people ever been trapped on the elevator when it broke down? It seems inevitable that there would be occupants. What happened to them? How were they rescued? How long were they trapped in there?

The few times I’ve been by there on my bike the elevator was out-of-service, but I wonder if I’d even want to risk riding it when it is in service. It’s a shame there aren’t easier to use wheel gutters on BOTH sides of the stairs.

Don Baack
10 years ago

I was on the citizens advisory committee for the bridge. We asked Jody Yates to install an illuminated sign on the west end of the bridge telling if the elevator was working. Simple to do, the terrorists of the world have learned well how to use a phone to detonate a bomb, PBOT can surely learn how to turn on a simple sign for low bucks.

The idea went into a black hole. I was told they would provide conduit to wire a future sign. I have no idea if that ever happened. For the sakes of all the folks using mobility devices, bicyclists and people who have difficulty with stairs such a sign needs to be installed. PBOT has folks monitoring things 24/7, they could control the phone. How long do you suppose it takes for PBOT TO POST A SIGN on the west end of the bridge?

Don Baack

Ben McLeod
10 years ago

Thanks for covering this Jonathan. And thanks to all who have contributed comments. The ADA issue is an excellent point. One that I must admit, as a whiney cyclist, I had not thought of. But it makes this problem all the more relevant.

Last year, we made a big decision to send our kids to a school in Lair Hill. We live in Sellwood and are a one-car family. My wife works in Vancouver so she takes the car. I take the boys to school. They are in 1st and 3rd grade.

The only way we were able to make that decision work was due to the Gibbs Street Pedestrian Bridge. Not only does it give us a mostly street-free route, but the elevator comes in handy when I’m riding the bakfiets (I invite some of you commenters to please “throw it over your shoulder”). It’s also very helpful to my 7 and 9 year old when they ride their own bikes (over 9 miles round trip – per day). Again, I welcome any of you commenters to meet us at the bottom of the stairs one morning and tell my 7 year old to simply “throw it over your shoulder.” I’m willing to bet that his steel frame single-speed weighs more than your hipster fixie.

For me, the issue isn’t the unreliability of the elevator, because, as we all know, machines break. My problem with this is the lack of a decent alternative. The gutter that is currently there is an insult. The railing directly over it completely defeats the purpose. In order to use it, one must tilt their bike at an angle. This is made very difficult if you have panniers on, as I usually do, filled with the kids school supplies (sometimes a violin is in the mix) and my work stuff. I have, in fact, thrown this over my shoulder, but six flights is a bit much (I prefer the runups at Cross Crusade races). While my kids also love a good cross race, they do not appreciate the “ramp” that is provided.

When the elevator is down for a month, as it was in November, it adds a good ten minutes to our commute. Those of you with kids can probably understand that 10 minutes in the morning is precious time. It’s really too bad that the city doesn’t even have the capability to know it’s not working until a citizen informs them. How expensive would it be to have a sensor or something? Something that ends an alert when the elevator breaks.

I think the best alternative for the city to provide would be a ramp that spirals around the elevator shaft. A ramp coming down the existing stairs would not be accessible to wheelchairs. A spiral ramp would allow the correct incline for wheelchairs, strollers and bikes to ride up and down without even having to use the elevator.

Terry D
Terry D
10 years ago

Another bottleneck we built that will require a million dollar ramp addition to fix….like I said at the planning, building and opening stages.

Once the multi-million dollar west side Willamette MUP is built with the Hawthorne, Steel and Sellwood bridges as anchors, the number of cyclists from the west side using the Gibb’s street bridge will skyrocket.

I told you so. At least they can, when the bike congestion becomes unbearable, chop off the eastern end and add a long winding ramp to the waterfront. NO MORE BOTTLENECKS!!

R-dat
R-dat
10 years ago

I almost never encounter an elevator closed for repairs. Not in new buildings, not in old buildings. Something is definitely amiss with this thing – it has never worked. I don’t know if the city went with the lowest bidder and got burned. Maybe they hired crooks to install it. All I know is that it is the most unreliable things I have seen. Tax payers deserve their money back. The city needs to find out what the heck went wrong and hold the responsible parties accountable. Someone screwed up.

Reza
Reza
10 years ago

Why are the bike channels on this bridge so substandard? I use the channel at the stairs leading to the Halprin superblocks (3rd and Market) everyday, and those work pretty well.

WAR
WAR
10 years ago

Put in a Spiral Ramp. Problem solved.

Ben McLeod
6 years ago
Reply to  Alan 1.0

Yes. It’s been over a week. PBOT tells me it’s leaking oil and it’s for our safety. What they aren’t talking about is what a colossal mess this has been from the beginning.

Gibran Ramos
Gibran Ramos
6 years ago

Recently I started to take the long way home this summer with my front loader cargo bike and the elevator seems like it is not operating 1/2 the time. There is no way to carry a 7ft long, 55lb bike down those stairs. Come on PBOT, please make this elevator more reliable.