Job: Warehouse Worker/Customer Service Representative – Portland Design Works – FILLED

Company/Organization
Portland Design Works

Job Description
Portland Design Works (PDW) designs and develops simple, beautiful gear for everyday cycling. Located in Portland, Oregon, we are a fast-growing passion-driven company looking for the newest member of our close-knit team.

We are on the lookout for our new Warehouse Worker/Customer Service Representative to perform a wide variety of tasks in our NE Portland warehouse. This person will be detail oriented, positive, and possess the personality to complement our current team.

Responsibilities:

Warehouse
• Picking orders correctly and efficiently
• Packing and shipping orders using UPS, FedEx, USPS, and LTL
• Putting away incoming product shipments
• Keeping warehouse clean and orderly
• Use forklift to move pallets on/off pallet racking and load/unload trucks
• Monitor warehouse supplies to make sure they do not run out

Customer Service
• Respond to customer service emails and phone calls
• Work with the Office Manager to document and resolve warranty claims

Skills and Experience:
• Very detail oriented and organized
• Ability to communicate effectively both verbally and in writing
• Basic math skills
• Knowledge of bicycle components and accessories
• Able to lift up to 45 pounds and perform physical tasks including pushing, pulling, and grasping
• Able to be on feet for up to 5 hours
• Forklift certification a plus
• Basic computer skills (Windows, Microsoft Office, Adobe Reader)

Hours
• Monday – Friday, 9am-4pm

Compensation
• $13.00 per hour