Job: Transportation Public Advocate (Mayor Sam Adams) – FILLED

Job Description
If you’re a “people person” and customer service is your specialty, Mayor Sam Adams has a job for you. It’s a full-time job that pays up to $50,000 per year (depending on experience) with a strong benefits package beginning no later than July 23, 2009.

The position is Public Advocate in the Bureau of Transportation. As Sam’s Transportation Public Advocate, you will investigate and respond to the wide range of transportation-related inquiries and concerns that citizens and businesses direct to the mayor. It’s a demanding job that requires an ability to address a range of issues in a timely and effective manner. It’s also a rewarding job because you help Portlanders in a direct, hands-on way.

To do the job well, you need to interact with people in a calm, professional, and compassionate manner at all times—even when people don’t afford you the same courtesy. With the help of your team members you’ll work every day to become conversant on the issues that interest and concern citizens and quickly develop an appropriate response. Being a team player is essential. At the same time, you’ll need the discipline, motivation, and organization to respond to citizens and resolve matters in a timely way without direct oversight.

Additionally, you will help coordinate constituent response between the bureaus the Mayor oversees. Each bureau has its own Public Advocate, and you will help ensure the response to citizens remains consistent across bureaus.

How to Apply
If this sounds like a great fit for you, please submit:

* A one-page cover letter;
* Resume;
* Three references; and
* a maximum three-page writing sample (that includes an example of how you have provided good customer service) to:

Office of Mayor Sam Adams
Tom Miller
Chief of Staff
1121 SW 4th Avenue, Room 340
Portland, OR 97204

In addition to your print copy application, please send one electronic version of your application to: sierra.stringfield@ci.portland.or.us.