Job: National Inside Sales and Customer Service – HGNR Inc.

Job Title *
National Inside Sales and Customer Service

Company/Organization *
HGNR Inc

Job Description *
National Inside Sales and Customer Service
Full-time employment
Location: St. John’s (North Portland, OR)

HGNR, Inc. is a specialty distributor in the bicycle industry. We are hiring a full time Inside Sales and Customer Service Rep. Sales and bicycle industry experience required.

NATIONAL INSIDE SALES AND CUSTOMER SERVICE REP; DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

* Present a professional image to customers at all times.
* Generate new and repeat sales through regular inbound and outbound telephone and email communication.
* Educate customers about features and benefits of products to improve sales and customer satisfaction.
* Maintain complete and accurate information in GoldMine our Customer Relationship Management (CRM) system.
* Maintain promotional relationships with industry contacts, race teams and riders.
* Manage time effectively, meet personal goals and work effectively with other members of the HGNR team.
* Perform other duties as assigned.

DESIRED SKILLS:

* Customer service driven
* Strong cold calling ability, resilient and persuasive
* Excellent telephone sales personality
* Proven ability to achieve sales targets
* Ability to work accurately in a fast paced small business environment
* Exceptional verbal and written communication
* Proficiency in Microsoft Windows, Word and Excel and other common software and office equipment.
* Excellent time management and detail oriented.

NECESSARY PERSONAL QUALITIES:

* Honest
* Strong people skills
* Adaptability (Life Long Learner)
* Attention to detail, organized and cooperative.
* Self-starter with disciplined work habits.
* Interested and motivated to work for a small business.

QUALIFICATIONS:
* At least 2 years sales and bicycle industry experience.
* Previous success at increasing sales and market penetration.

SALARY and HOURS:

Starting salary: $30,000; with performance bonus’ available after the first year. Ultimate earning range is $35,000 to $50,000 or more per year.
Hours: Mon. through Fri., 40 hours a week. Weekends occasionally required.
Vacation: 4 weeks paid vacation, 2 weeks floating and 2 weeks at the end of December 2016.

How to Apply *
Please provide letter of interest & resume by e-mail to jobs@hgnr.com

Jonathan Maus (Publisher/Editor)

Jonathan Maus (Publisher/Editor)

Founder of BikePortland (in 2005). Father of three. North Portlander. Basketball lover. Car owner and driver. If you have questions or feedback about this site or my work, feel free to contact me at @jonathan_maus on Twitter, via email at maus.jonathan@gmail.com, or phone/text at 503-706-8804. Also, if you read and appreciate this site, please become a supporter.