Day: June 27, 2008

TriMet’s bike programs manager Colin Maher has taken the time to look into the incident that I reported on earlier today. After his investigation of reports from Fare Inspectors at the scene, he has clarified what happened.

Unlike I reported (which was based on a post on Trimetiquette), he says what I referred to as TriMet’s contracted security personnel were actually uniformed TriMet Fare Inspectors.

Maher says the inspectors encountered a standing-room only MAX train at Willow Creek Transit Center “on which passengers with bikes were blocking aisles and/or doors.” He goes on to say that the hooks were full and that “three and four” bikes were in one priority seating area (which is against TriMet policy).

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[UPDATE: Please see this story (posted at 5:35pm) for TriMet’s clarification of this incident.]

(Photo © J. Maus)

After over a year, and following clarifications from TriMet staff, their contracted security personnel are still allegedly telling some people that they cannot board a MAX train unless a hook is available.

Back in April of 2007, I shared reports from readers that were incorrectly told that they could not bring their bikes on board because there was no hook available.

In that story, TriMet strategic planner Eric Hesse said the security staff was not properly enforcing TriMet policy. He clarified with me that “there is no specific requirement that a bike hook be available,” and added that, “we have clarified this point with our inspectors and expect no further issues in this regard.”

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