Year: 2015

Job Title
Bicycle mechanic

Company/Organization
Citybikes

Job Description
Citybikes aims to provide dependable new and used bicycles, new and used components, accessories and the highest quality service at affordable prices to ensure that bicycling is accessible to the full spectrum of those that wish to ride. We adhere to a non-hierarchical structure that focuses on all workers taking responsibility for the business. Through cooperation, we hope to make our work enjoyable and to get our jobs done efficiently by utilizing each others strengths.

General Summary:
Citybikes Workers Cooperative is seeking qualified, experienced seasonal mechanics. As a worker you will be expected to assess and repair new and used bikes, prepare bikes for sale, assist customers with new and used bikes, parts and accessories purchases, and contribute to the day to day operations of the business.

Job Description/Responsibilities:
-Assess and repair bicycles
-Assist customers with new and used bikes, parts, and accessories purchases
-Write up job tags, schedule repairs, and answer phone, paperwork, etc.
-Maintain a safe, clean, and well-organized work space
-Participate in day to day operations including opening and closing responsibilities
-Attend and participate in committee and general membership meetings

General Qualifications:
-2-3 years minimum bike shop experience
-Consistent attention to detail
-Ability to stay focused and on-task in order to complete jobs in a timely manner
-Willingness to accept guidance and feedback related to job duties
-Effective verbal and written communication skills
-Ability to work in a collaborative environment
-Willingness to participate in a consensus-based environment
-Excellent problem solving skills

Wage:
Based on experience

Schedule:
30-40hrs/week, including weekends. Work days vary.

*Women, People of Color, and Folks underrepresented in the bike industry are strongly encouraged to apply*

How to Apply
Please submit resume with references to:
Citybikes Workers Cooperative
734 SE Ankeny St
Portland, OR 97214

Job Title
Consumer Service Rep

Company/Organization
Yakima Products, Inc.

Job Description
General Description:

The position is responsible to respond to, and follow through on consumers’ requests for service and product information. In addition this position supports Yakima Products end users by providing technical product information, product / vehicle fit information, and warranty support and evaluation. Responsibilities include processing a high number of phone calls, emails and sales orders. Further, this position will execute and support projects with teammates to deliver against initiatives in Yakima’s strategic and annual plans.

Scope and Responsibilities:

•Provides troubleshooting and analysis to resolve consumer problems in a timely, efficient, cost effective, professional manner, and within established guidelines
•Processes sales orders, including follow-up and documentation, in an accurate and timely manner
•Provides timely technical product support to dealers by phone and email
•Increases sales through suggestive selling to consumers

Qualifications:

•AA degree from an accredited college, or equivalent experience preferred
•One (1) year customer service experience in outdoor retail sales, and experience selling Yakima racks preferred
•Intermediate level with Pac’s: Microsoft Office Suite; Outlook
•Ability to effectively develop work systems to manage workload, work independently and efficiently, have a keen ability to prioritize, and ability to identify and address needs in advance
•Ability to establish and maintain effective working relationships with internal/external customers and consumers
•Professional level communicator ~ both oral and written correspondence
•Data base experience preferred
•Mechanical aptitude
•Able to visualize and understand geometric and spatial relationships

Physical Requirements:

•Able to sit and work at a computer keyboard for extended periods of time
•Able to perform activities such as stooping, kneeling, bending at the waist and reaching on a daily basis
•Able to lift and carry objects up to 75 pounds occasionally
•Corrected 20/30 vision
•Must be able to safely operate a motor vehicle and sit for extended periods of time

The complete posting can be found at www.yakima.com

Compensation:

DOE
Comprehensive benefit package provided

How to Apply
To apply for this position please submit your resume and salary requirements to: CSRep@Yakima.com