Job Title
Retail Store Manager – Woodburn, OR
Company/Organization
Pearl Izumi
Job Description
Retail Store Manager
Position Summary:
Reporting to the Senior Retail Operations Manager or Territory Manager (based on location), the person in this position provides leadership for the day-to-day operations, staffing, and merchandising of the assigned store. He/she ensures that the high standards of the Pearl Izumi Brand are maintained throughout the operation at all times. The Store Manager is responsible for providing an environment where team members offer outstanding customer service to each and every customer who walks into our store. This person will work directly with store team members and home office team to achieve Pearl Izumi’s goals. Ultimately responsible for the successful operation of the store.
Job Qualifications:
•Bachelors Degree or equivalent experience required.
•3-5 years supervisory experience preferably in a retail environment is strongly desired.
•Available to work nights, weekends and peak periods on a regular basis required.
•Sales, customer service, supervisory skills training required.
•Knowledge of or experience in the cycling and/or running industry required.
•Passion for cycling, running and athletics required.
•Excellent verbal and written communication skills.
•Proficient with Microsoft Word and Excel is desired.
•Ability to relocate is desired.
•Ability to stand on feet all day and lift up to 35 pounds on a regular basis
Essential Duties/Responsibilities:
People Development
•Hire, train, supervise and develop all staff within the store to offer the best customer service in the industry.
•Motivates staff to achieve daily, weekly and monthly goals.
•Establishes an open door policy where all team members can share and exchange ideas and opinions.
•Creates an environment of respectful, honest and direct communications with all levels of the PI team.
•Directs regular training classes on product knowledge, sales presentation and POS operation.
•Teaches and trains the entire staff on security and loss prevention techniques.
•Conducts team member performance reviews; sets goals and coaches employees as necessary.
•Acts as a positive role model for the store team as well as the local community
Customer Service
•Ensures the team is focused on building a customer for life with every store visit.
•Demonstrates in-depth knowledge of Pearl Izumi products, shares with team members and seeks training and support when needed.
•Honors our lifetime warranty and makes the greatest effort to enhance the customers perception of the Pearl Izumi brand even when they are returning product – make it simple for the customer.
Store Operations
•Schedules staff based on customer traffic. Peak periods are covered to enable great customer service.
•Processes payroll on a timely basis.
•Orders the appropriate merchandise assortment to meet local demand and liquidates slower moving products as quickly and profitably as possible.
•Receives all merchandise into the RPro system and operates POS to maintain inventory accuracy.
•Manages and achieves all store budgets including all sales and expenses.
•Ensures daily bank deposits are prepared and performed according to procedure.
•Responsible for Loss Prevention within the store.
•Completes all required weekly, monthly quarterly reports accurately and on a timely basis.
Visual & Merchandising
•Maintains corporate visual and merchandising standards.
•Creates a customer friendly environment that projects the Pearl Izumi Brand consistently and grows consumer demand for our products.
•Ensures all signing and merchandising represents the Pearl Izumi Brand as the premier running, cycling and active athletic brand.
•Eliminates anything that visually detracts from the Pearl Izumi brand in the store.
Marketing
•Develops annual marketing plan and identify grass roots efforts to grow the business while maintaining great relations with and protecting PI dealer base.
•Creatively finds ways in the community to grow the business.
•Represents our brand consistently in all communications. Every communication should flawlessly represent our brand image.
Additional Responsibilities:
•Performs and ensures all store functions, including sales, daily opening and closing are completed satisfactorily.
•Attends all area Mall Manager Meetings, reporting the meeting details to Retail Operations Manager.
•Works effectively with other PI store managers and company employees.
•Completes required paperwork properly and in an on time manner.
•Performs other duties as assigned by Management.
Competitive salary plus bonus based on quarterly performance. Full benefit package including medical, dental, vision, life & disability, 401K with company match, Flelxible Spending Account, PTO, employee purchase discount, Tuition Assistance. Consideration given for relocation.
How to Apply
Apply online at www.pearlizumi.com; click on “About Us”; click on “Careers”; click on “Open Positions”; locate “Woodburn, OR” on drop-down list.
