Customer alleges assault after warranty issue turns physical

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Scott Nowicki
Photo: Dat Nguyen

32 year-old southeast Portland resident Scott Nowicki claims he was assaulted, when an employee of the Bike n Hike store on SE Grand refused to warranty a pair of rain pants. Here’s Nowicki’s story:

“I was just attacked by a shop employee at the Bike and Hike on Grand…I was attempting to warranty a pair of Endura waterproof pants that didn’t turn out to be very waterproof…Since I only wore them twice, they look fine on the outside. The employee Paul (he told me he was the manager) decided that I was asking too much of a pair of pants and wouldn’t warranty them. I of course, started to get irate that I spent $130 on a pair of pants that don’t do what a $20 pair does. Since I obviously wanted something he wasn’t about to give me, he decided to end the discussion.

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Stolen Bianchi Unknown

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hybrid, spring-loaded flat handlebars and seat, double kickstand, black rear rack, fairly beat up paint job, two mounts (light+computer) and bell on handlebars

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Stolen Bridgestone RB1

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Small dent and 1/4″ paint chip near the middle of the top tube

Brooks Pro leather saddle, black with large copper rivets

Blue cork tape with 3M reflective stripe on dropped bars

Black quill stem with silver scratch marks showing at the base

Silver MKS pedals with toe clips and white straps

Avocet 30 speedometer

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My ride with our other bike-loving Commissioner

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My ride with Commissioner Randy Leonard

Commissioner Leonard
gets ready in his office.
File photo: 5/8/07

On Tuesday I joined City Commissioner Randy Leonard on his ride home from work.

I requested the meeting/interview/ride because I’ve heard he’s a dedicated bike commuter, and more importantly, because one of the lessons I learned during the Bike Master Plan funding fiasco is that if we really want bikes to get to the next level in this town, we’ve got to go beyond the friendly confines of Commissioner Adams’ office.

Not that Leonard’s office isn’t friendly. Far from it. I instantly felt at ease with him and his staff, including his bike commuting office manager Jane Prideaux.

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Stolen trek 1000

Buffered Bike Lane with a bike symbol and arrow pointing forward

black and blue shimano& bontrager components discovery channel decals and amd decals 2water cages computer headlight

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New northbound bike lane on SE 4th Ave.

Buffered Bike Lane with a bike symbol and arrow pointing forward

This photo (looking south towards
Springwater entrance) shows where new
bike lane has been installed).
File photo: 7/1/5/06

A new northbound bike lane has been installed on SE 4th Ave. between the entrance to the Springwater Corridor Trail and SE Caruthers Street (see map below).

If you ride in this area please be advised that due to a construction project, there is an ongoing enhanced police presence in this area (which I warned you about months ago but I still get calls and emails about).

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