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Job: Customer Service Representative – Castelli USA – FILLED

Posted by on January 27th, 2014 at 9:15 am

Sorry. This job has been filled.

Job Title
Customer Service Representative

Company/Organization
Castelli USA

Job Description
Castelli USA is seeking a Customer Service Representative. The position performs various customer service and sales functions, supporting our US retailers and consumers. If you’re highly motivated, have excellent attention to detail, and are a flexible team player, we encourage you to apply.

RESPONSIBILITIES
• Communicate with retailers, sales reps, and consumers via phone and email
• Process returns from customers
• Complete tasks and projects within scope of responsibility to support sales and customer service manager
• Data entry and administrative duties supporting US accounts

QUALIFICATIONS
• Excellent communication skills and ability to build professional business relationships
• Must be detail oriented, organized and able to appropriately manage time in order to meet business needs
• Positive attitude and highly motivated
• Interest in bicycling required
• Experience in the bicycle industry not required

EXPERIENCE REQUIREMENTS
High School Diploma
1-2 years customer service experience
Basic PC skills, Word, Excel, Outlook

How to Apply
* Please send cover letter, resume and salary requirements to sales@castelli-us.com

NOTE: We love your comments and work hard to ensure they are productive, considerate, and welcoming of all perspectives. Disagreements are encouraged, but only if done with tact and respect. If you see a mean or inappropriate comment, please contact us and we'll take a look at it right away. Thank you — Jonathan