Job Title
Retail Mechanic Associate – Seasonal
Company / Organization
Community Cycling Center
Job Description
Organizational Overview
For over 30 years, we have been a nonprofit organization on a mission to broaden access to bicycling and its benefits. Our vision is to continue building a vibrant community where people of all backgrounds use bicycles to stay healthy and connected. We believe that all Portlanders should have the opportunity to experience the joy, freedom and health benefits of bicycling. In addition to delivering dynamic programs that center underserved communities, we also operate a retail and full service bike shop, including a membership DIY workspace.
The Community Cycling Center is an equal opportunity employer and strongly values diversity, equity and inclusion. Individuals with diverse backgrounds, abilities and experiences are encouraged to apply.
Job Summary
The Associate Bike Mechanic supports shop operations by handling sales, parts processing, and customer-facing needs that require bike knowledge. This role increases shop capacity during busy periods and helps maintain smooth workflow, strong customer experience, and operational consistency.
This is a hybrid retail and operations role with some mechanical responsibilities. It is not a primary production mechanic position. This role requires comfort talking about bikes, components, and repairs, strong organizational skills, and the ability to move between the sales floor and back-of-house operations.
Key Responsibilities
Sales and customer support
Explain service options, repair needs, and next steps clearly
Support service intake and checkout using the POS system
Assist customers with bike, parts, and accessory selection
Communicate assessments and repairs clearly to customers of all experience levels
Offer DIY repair guidance to members
Promote the shop’s mission and values in all customer and community interactions
Parts processing and shop operations
Receive, sort, label, and stock new and used parts
Maintain organized parts storage and retail displays
Support inventory accuracy and flag discrepancies or shortages
Help keep shared shop spaces clean, safe, and functional
Mechanical and shop support
Perform basic assessments, safety checks, and on-demand tune-ups
Perform safety and quality checks on refurbished bikes
Refurbish donated bikes for resale under established standards
Stage bikes, parts, and tools to support mechanic
Identify issues requiring advanced mechanical attention and escalate appropriately
Track time and update work orders in the POS system
Team and mission support
Work collaboratively with mechanics, retail staff, and volunteers
Support a shop culture grounded in safety, respect, and inclusion
Represent CCC’s mission and values in all interactions
Qualifications
Comfort working in a customer-facing retail environment
2+ years of bike mechanic experience, professional or volunteer
Working knowledge of bicycles and components across decades and varieties.
Working Knowledge common repair needs
Ability to communicate clearly with coworkers, customers, students, and families
Strong interpersonal skills and ability to stay grounded during high-volume or high-stress periods
Familiarity with common tools and shop safety practices
Commitment to equity, social justice, and inclusive community spaces
Basic computer skills; ability to learn POS systems
Criminal background check required
Physical and schedule requirements
Ability to lift and maneuver bikes and parts up to 50 lbs
Ability to stand and perform physical tasks for extended periods
Availability to work Saturdays and Sundays
Seasonal shop hours between 11am and 7pm
PREFERRED but not required:
Valid Driver’s License
Bilingual in english and spanish
Basic computer skills; POS experience such as Lightspeed preferred
Application Deadline: March 20th, 2026
Job Title: Retail Mechanic Associate – Seasonal
Department: Bike Shop
Location: Portland, OR
Status: Temporary, Non-exempt – 20-30 hr/week
Union/Non-Union: Union Eligible
Employment start date: April, 2026;
Employment end date: 6 month contract,
Salary range: $22.82/hour to $26.08/hour, depending on experience
Open until filled
How to Apply
Please complete the application below:
https://airtable.com/appEcoXwVSA0BngAv/shrzqLEHxDHkxc9s4
