Job: Shop Assistant – Ruckus Composites

Job Title

Shop Assistant

Company / Organization

Ruckus Composites

Job Description

Who We Are
Ruckus Composites is a problem-solving company. The more diverse you and your ideas are, the better our solutions. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are an equal opportunity employer and value diversity at our company.

Ruckus is a place to explore potential, set goals, earn respect, disrupt, and learn leadership skills. We are looking for someone who wants to grow, think, dream, and create. Ours is a culture that thrives on creative problem solving and invention. Every day we take on new challenges but thrive in our cooperative environment.

Ruckus Composites is a fast-growing company run by hardworking and passionate people. We are excited to be expanding, and we are looking forward to engaging with like-minded people who share our excitement for the future.

What’s the Opportunity?
We repair carbon-fiber bike frames at Ruckus Composites, but more so, we help fellow cyclists get back on their bikes through an innovative mix of empathy and science.

In 2022, we need more help to keep our shop running smoothly and keep our turnaround times low. The Shop Assistant will support all shop operations as they arise. We are a small and agile business that takes on many unique jobs and tasks, so your duties will constantly evolve. Ruckus is growing quickly and the right person in this position will be in a great spot to grow with us. If you’re interested in a career in composites and/or the bicycle industry, we are a great place to start!

We are looking for someone with independence, an aptitude for learning new skills and applying critical thinking and problem-solving. We are looking to find someone who is passionate about their work, has an eye for detail, has a strong focus on accuracy, and takes ownership of their tasks.

What will I be doing?
The following encompasses many of the daily duties of this role, but Ruckus is a dynamic environment so we all maintain the flexibility to jump in wherever we’re needed!

Support the Paint and Finishing Team
-Precisely prepare frames for final finishing using prescribed techniques
-Mask and unmask frames prior to and after finishing process
-Perform meticulous detailing of frames in preparation for returning them to the customer
-Learn and develop the skills of the painting and clear coating process

Support the Composite Repair Team
-Learn and develop skills in composite material repair
-Assist with preparation of carbon frames for repair

Support Shipping and Receiving
-Receive, unbox, and check-in incoming frames
-Professionally pack and ship outgoing frames
-Prepare and organize shipping materials

Support Customer Service Team
-As a backup to the Customer Repair Strategist, field customer inquiries via phone, email, and walk-in interactions

Other Things…
-Fully adhere to Ruckus Composites Quality Assurance standards
-Actively participate in team meetings and brainstorming sessions
-Help keep the shop clean, tidy, and organized
-Learn and perform basic fabrication projects
-Assist with various science/engineering related tests

What skills do I need?
-Love of bikes! (not required but always a bonus)
-Desire to learn about carbon fiber and composite materials
-Positive attitude and team mentality
-Excellent attention to detail
-Desire to learn, improve, and grow
-Ability to balance multiple tasks and responsibilities
-Strong and flexible communication skills
-Creative ability to solve problems, both as an individual and as part of a team
-Ability to lift up to 50 pounds
-Ability to stand and work in a standing position for up to eight hours
-Ability to work with both hands for extended periods

Work Schedule
-This position is a Monday through Friday full-time (40hrs/week) hourly position.
-The work schedule is flexible.

-Wage: $20 / hour
-Company Paid benefits (health, vision, dental)
-Paid Time Off (10)
-Paid Sick Leave (5)
-Paid Personal Holidays (2)
-Paid holidays per year (6)

How to Apply

Please fill out our intake form with a resume and cover letter on this webpage.