BuddyRider from The eBike Store

Job: Service/Mechanic Specialist – Ruckus Composites

Posted by on April 20th, 2017 at 10:52 am

Job Title *
Service/Mechanic Specialist

Company/Organization *
Ruckus Composites

Job Description *
Ruckus Composites is a fast-growing, cutting-edge carbon fiber repair organization looking to hire a service & mechanics specialist to assist us with internal operations as we continue on our upward growth trend.

Essential Job Duties:

*Internal operations assistance with both customers and Ruckus staff in regard to bicycle components and service
*Daily communications management with in-house customers
*Daily shipping and receiving
*Facilitation of customer estimate verification, follow-up communication and other general administrative tasks
*Routine reporting using management software
*Ongoing carbon fiber and composite materials education
*Ensuring full adherence to Ruckus Composites Quality Assurance standards
*Demonstrate flexibility and willingness to help out wherever necessary


*Experienced and proven bike mechanic
*Customer Friendly Background preferred
*Internal Support and Flow Management experience
*A drive to learn about carbon fiber and composite materials
*Willingness to follow direction
*Ability to engage customers and follow through on all commitments
*Extremely well-organized and detail oriented
*Friendly and engaging phone and email presence
*Comfortable with activity tracking and consistent follow up communications
*Basic Office software skills required: gMail, gCalendar, Podio experience is a plus
*Demonstrate flexibility and willingness to help out whenever necessary


*80 hours of Paid Time Off during your first year of employment
*6 paid holidays per year
*5 Paid Sick Days Off
*Employee Purchase Program for outdoor/cycling industry products
*Positive work environment and team

How to Apply *
Head on over to our website to submit an application! http://www.ruckuscomp.com/Service_Specialist

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