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Job: Store Service Manager - Bike Gallery

Posted by Jonathan Maus (Publisher/Editor) on October 30th, 2012 at 9:05 pm

Job Title
Store Service Manager

Company/Organization
Bike Gallery

Job Description
The Store Service Manager is responsible for supporting and enforcing the service department policies and procedures for the individual retail locations. This includes time and quality standards for service repairs, evaluation, support and supervision of service staff, and the measurement of service department sales and production performance. Store Service Managers are also expected to monitor and adjust to service department sales goals and manage the parts inventory for that store location. In order to manage these resources, the Store Service Manager will work closely with The Company Service Manager, and the Store manager.

The Store service Manager is a permanent, full time position requiring an average of forty-five hours per week during the retail season, with additional hourly requirements likely to result during company events such as the warehouse sale, Cycle Oregon, and the summer sale. Vacation and leave times must be coordinated with the Store Manager.

All company Service Managers are expected to attend and participate in technical trainings, clinics, and service summits in order to be informed of all developments pertaining to service procedures, techniques, and salient features. Bike Gallery has certain behavioral expectations of all managers, these include; returning all phone and e-mail messages within 24 hours, conducting all inter-company communications in a professional and results oriented manner, conducting all business dealings with integrity and communicating variations in scheduling to all parties affected.

Requirements:
5 years shop mechanical experience
Proven experience in budgeting, inventory, planning, scheduling, Outlook, Excel & Word
Proven experience and ability to recruit & hire

How to Apply
Email your resume to debbie@bikegallery.com

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