Job Title
Mechanic
Company / Organization
Metropolis Cycles
Job Description
Job Title:
Retail Sales, Customer Service & Mechanic
Job Type:
Full-Time
Summary:
Metropolis Cycle Repair is a community oriented bike shop committed to serving our customers. Whether it be customer service, sales, or repairs we strive not only to meet expectations, but to exceed them.
As a small bike shop, our employees must have a do it all attitude and be willing to jump in on any task. Every day at Metropolis Cycles offers a wide variety of opportunities and challenges that require great communication and teamwork in order to be successful.
Our employees’ in-depth product knowledge, love of the cycling community, eagerness to provide customer service, and a willingness to continually learn are all key aspects of what sets Metropolis Cycles apart.
Job Responsibilities:
Providing in depth, friendly customer service whether it be in store or over the phone.
Performing a variety of functions within Lightspeed including cash register, appointment scheduling, inventory search and management, creating customer profiles, special order creation and management, as well as others.
Navigating multiple distributor sites to find the parts our customers want and need.
Processing incoming repairs with in depth workorder writing and cost estimates for customers.
Performing tune ups and necessary mechanical repairs for both scheduled appointments and on a walk in basis as available.
Building new bikes for sale on the retail floor.
Restocking and maintaining inventory on the floor as needed.
Cleaning and maintaining both the shop floor and personal workspace.
Other duties as assigned.
Job Requirements:
2 year of professional bike mechanic experience in a professional bike shop. This is a must.
Prior customer service experience (preferred)
Computer skills including POS & appointment scheduling software
Phone skills and experience
Availability to work Mondays, Wednesdays and Saturdays with flexibility to cover shifts
Light to moderate lifting with reasonable accommodations
Standing for long periods of time
Pay:
$19.00 to start
Access to industry discounts
Benefits starting after 90 days of employment
Please email resume and cover letter to brad@metropoliscycles.com
How to Apply
email brad@metropoliscycles.com
