Job: Bike shop mechanic / Customer service – North Portland Bike Works

Job Title

Bike shop mechanic / Customer service

Company / Organization

North Portland Bike Works

Job Description

We need another body in the shop!

North Portland Bike Works is in need of some shop help.

We want someone who is a good mechanic and a good person. Customer service and being warm and inviting are priorities for our shop.

Shop experience necessary. Preferably 2 years, however if you have a good grasp of bikey things and are fantastic with people, please feel free to drop by a resume.

Customer service needs:
— Ability to help a wide variety of customers in a friendly and accessible manner
— Able to explain mechanical issues in an easy to understand way
— Size customers on new bikes for sale and point them to all

Mechanical needs:
— Assess and estimate repairs
— Perform repairs in a timely fashion
— New bike builds
— We are a very basic commuter shop, no suspension or hydraulic service and not much in the way of high end bits

Traits we appreciate:
— Good communication
— Easy to engage with
— Flexible
— On time/punctual
— Ability to ask questions or for help if needed

The position will be three or four days a week, 27-36 hours. Weekend hours will be necessary. Pay rate depends on experience.

Women are strongly encouraged to apply.

North Portland Bike Works is a non-profit community bike shop with a small, committed staff. Please look at our painfully outdated website www.northportlandbikeworks.org to get more info on us. We are a very friendly and motivated shop with a goal of helping anyone regardless of their knowledge or experience.

How to Apply

Feel free to drop off your resume during shop hours. Mon-Sat 11-6 and Sunday 12-4. 3978 N Mississippi Ave Portland OR 97227 (SE corner of Mississippi and Shaver) Or email info@northportlandbikeworks.com
Thanks!