Job: Account Service Representative – Chris King Precision Components – FILLED

Company/Organization
Chris King Precision Components

Job Description
Chris King Precision Components™, manufacturer of bicycle components and Cielo Cycles, is seeking qualified applicants for a Account Service Representative position in dealer sales.

This position provides excellent customer service to dealers within a predetermined region and/or dealer type through regular inbound and outbound telephone and email communication. Reaches out to all dealers as assigned in an effort to nurture relations and, thereby, increase sales. Processes orders through data entry and inventory tracking procedures.

Must have a proven track record of 2+ years of delivering superior customer experience, through utilization of product technical knowledge and inventory systems. Must be capable of generating and analyzing detailed reports. Must be well versed in discussing product installation, routine maintenance and some technical problem solving. Excellent verbal and written communication skills are required, including contemporary social media tools and real-time chat. Familiarity with customer loyalty programs a plus. Bicycle industry experience is not necessary but personal excitement, experience and passion about bicycles is.

The successful applicant will be team oriented, eager to learn, enthusiastic & have a strong commitment to community, the environment & excellence in general.