Job Title

Bike Mechanic

Company / Organization

Bike Works Seattle

Job Description

This position will provide professional-quality mechanical repair services and attentive, quality customer service in a high-energy, fast-paced bike shop. Other duties will include sales, receiving and pricing orders, and maintaining accessible, organized retail displays. This position reports directly to the Shop Director and is part of the Bike Works Bike Shop Team. (Seasonal positions also available.)

ESSENTIAL JOB FUNCTIONS:
1.) Provide mechanical support in bike shop:
• Diagnose and process bikes dropped off for service at shop
• Perform bicycle repair, maintenance, and walk-in services on customer
bicycles as needed
• Adhere to service writing process, seeking to provide value to customer
through repair instructions written for mechanic staff

2.) Deliver professional, accessible, and helpful customer service to a diverse
customer base:
• Assist customers in purchasing a bike, helping them find the size and style
they need within their price range
• Help customers choose bike parts and accessories to purchase
• Operate point of sale software and cash register
• Act as public face of Bike Works, providing general information about our
organization and program offerings
3.) Manage retail shop inventory of new bike parts and accessories:
• Receive, unpack, price, and sort shipments of parts and accessories for the
bike shop
• Create and maintain sales displays for bikes, parts, and accessories, keeping
ample stock displayed
• Perform periodic physical inventory counts

4.) Support daily bike shop operations
• Open and close bike shop
• Answer phone calls and respond to voice messages
• Maintain a clean and organized work environment
• Assist with processing donated bikes, parts, and accessories as needed
• Assist with the recycling of bicycle bi-products and shop materials as needed
• Assist with inventory upkeep
• Work to create and maintain an environment in our bike shop where youth
and adults feel safe, supported, and respected

QUALIFICATIONS:
• Ability to provide quality, timely repair services to a wide variety of bicycles
• Excellent customer service skills
• Self-directed, energetic, flexible and personable
• Must be able to work independently and as part of a team
• Strong interpersonal skills and a friendly outgoing attitude with a desire to work
with the public
• Ability to multi-task in a fast paced environment
• Experience with, and understanding of, diverse South Seattle communities
• Commitment to environmental stewardship, social justice, and youth
development.
• Passion for the mission, vision, and values of Bike Works.

COMPENSATION:
Hourly pay range $21 – 23 DOE; this position is eligible for overtime pay.

All full-time positions are accompanied by $10,000+ in benefits, including:
• Medical, Dental & Vision Insurance
• 12 days of vacation to start (adding one day for each additional year of work)
• 7 paid holidays, 1 floating holiday, plus a paid holiday recess from 12/24
through 1/1
• 10 days sick leave per year
• Long & Short-Term Disability
• Training & Professional Development for job roles
• Unlimited Orca Card
• EAP Employee Assistance Program
• $250 reimbursement for any kind of training or continuing education
• $250 match for employee donations to other nonprofits
• $250 fitness/gym membership reimbursement
• Discounts on new & used bikes and parts in our Shop
• Retirement match up to $2,000
• Life Insurance
• Reimbursement for mileage when using your bike for work
• Casual dress code
• Sabbatical policy for 1 month after 5 years

CONDITIONS OF EMPLOYMENT:
Bike Works is an Equal Opportunity Employer committed to assembling a diverse and talented staff. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, Bike Works does not discriminate on the basis of race, color, creed, religion, national origin, sex, disability, age, veteran status, sexual orientation, gender identity or expression, or marital status. Candidates of color are strongly encouraged to apply.

WHO WE ARE:
• collaborative team players
• passionate educators
• bike riders, bike mechanics
• social justice activists
• energetic and hard workers who manage time and risk
• self-starters with growth mindsets
• personable and humorous

How to Apply

Email your resume, cover letter, and contact information for three references to kellen@bikeworks.org. This position is open until filled.

Job Title

Shipping Specialist

Company / Organization

Velotech, Inc.

Job Description

 ​​Velotech, Inc. is a locally owned business that has operated in Portland since 2002. Velotech is the parent company of BikeTiresDirect, Western Bikeworks, and Trisports. 

​​​​​​This position is responsible for picking, packing and shipping customer orders. Qualified Shipping Specialists also execute product put-away, clean their work area, execute physical counts, and available for general physical and/or minor administrative labor.      

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
Pick incoming web orders and warehouse pick up orders
Pack and ship orders according to supervisor’s guidelines
Maintain accurate inventory through regular cycle counting
Assist receiving department with put away of new items
Maintain a clean and organized workspace
Assist with any projects, or assist in other departments as instructed by supervisor
Perform all duties in a safe manner and report all safety concerns immediately to supervisor

MINIMUM JOB REQUIREMENTS:
Wear closed toe shoes at all times in warehouse
Be able to lift 25 lbs above your head without assistance
Stand for long periods of time
Be able to lift 50 lbs without assistance

KNOWLEDGE, SKILLS, & ABILITIES:
Excellent communication and organizational skills
Solid knowledge of cycling products
Ability to work in a high volume, fast-paced environment
Ability to work independently or with others to manage multiple task with minimal supervision.

BENEFITS
Generous Employee Discounts
Health Insurance
Paid Time Off

How to Apply

If you are interested in this position, please click on the link to apply:
https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=4367&clientkey=F102FCECFB43ED66CAD0C8276CB962A9

Job Title

Sales and Installation Specialist

Company / Organization

Rack Attack Portland-East

Job Description

Are you passionate about cycling and being outdoors? Looking to put your passion to work? Rack Attack Portland East is hiring now for Sales and Installation Specialists!

Who We Are:
Rack Attack is the number 1 rack store in North America. Our focus has always been a customer first mentality, and finding the best rack for your lifestyle. From our first store in 1996 to 19 locations and counting, we are passionate about what we do. It’s been 25 years and we’re still on top! We are consistently expanding our reach which provides ample opportunity to grow with us!

This is a seasonal position that will end August 31, 2021 unless a permanent position has been offered to you.

What You’ll do?
— Provide outstanding service and expert guidance to customers about product
— Complete customer sales cycle from start to finish ensuring top tier Rack Attack experience
— Provide guidance and coaching to the team, contributing to the success of the store
— Complete installations in a timely manner with expert knowledge
— Maintain store product displays and other merchandising activities
— Take pride and ownership of esthetic of the store, ensuring cleanliness and safety.
— Maintain accurate store records: invoices, sales receipts, purchase orders, receiving products into inventory, appointment bookings, special requests, hold tags, phone messages, inventory transfers and cash out, etc
— Contribute to a positive and inclusive working environment by being a team player.

Skills, personality traits, and interests that will be an asset:
— Automotive or bike mechanic experience is a plus
— Drivers license (ability to drive a manual transmission preferred, but not required)
— Comfortable working with hand and power tools
— Attention to detail
— Safety-conscious
— Retail or customer service experience
— Ability to communicate professionally with customers and your team members
— Ability to work well in a team and contribute to a respectful culture and working environment

Competitive wage and benefits include:
— Very rewarding commission program
— Staff discounts
— Opportunities for growth
— Fun work environment

This is a seasonal position that runs until August 31st, 2021, however a permanent position is available for the right candidate.

Pay: $14.00 – $16.00 per hour DOE, plus commission

How to Apply

Send a resume and a brief description of your experience and interests to tsmith@rackattack.com