Shop Manager – Master Bike Mechanic
Company / Organization
Bike Works by p:ear
Position: Bike Works by p:ear Shop Manager – Master Bike Mechanic
1 FTE: Tuesday through Saturday. Requires occasional evenings and Sundays.
Reports To: p:ear Works Director
Compensation: $50,000 Benefits include generous paid vacation, health, dental, 2% Simple IRA match, short-term disability, 8 paid sick days
Bike Works by p:ear is looking for a master mechanic and dynamic individual and mentor to manage, grow and drive our social purpose community bike shop. This position is two fold: As the master mechanic, you will be supporting Portland’s Eastside communities, providing low cost, low barrier access to bike education, repair and sales of refurbished bicycles and parts through our shop in East Portland. Secondly, you will serve as a mentor and educator for homeless youth at p:ear, working with our staff to connect with and build deep, meaningful relationships. You will need to facilitate excellent mechanical and professional practices in all aspects of this position. Bike Works is located at 16126 SE Stark St. in East Portland. p:ear is located at 338 NW 6th Ave. in Downtown Portland.
SKILLS, ATTRIBUTES, EXPERIENCE
• Committed to the goals, values and mission of p:ear
• Master bike mechanic. Staff management. Community bike shop experience preferred
• Experience building trusting, healthy relationships with homeless and marginalized youth
• Commitment to social justice and racial equity
• Commitment to building strong partnerships/relationships with the East County community
• Excellent interpersonal skills. Must be a positive and strong role model, have a collaborative, team-oriented work style and strong strategic and problem-solving skills
• Highly adaptable sense of humor
• Exceptional conflict resolution facilitation
• Ability to make and sustain relationships with diverse populations
• Commitment to non-violence and compassionate responses
• Commitment to personal and professional growth
• BBI/UBI or similar certification or equivalent work experience
• Excellent customer service and communication skills
• Able to work independently, problem solve and complete tasks with minimal oversight
• Mathematical skills, including how to calculate profit margin and markup, budgeting and projections
• Must possess a driver’s license
• Bilingual preferred
Essential Duties & Responsibilities
• Teacher & Advocate
• Provide direct support in managing and mentoring four to six p:ear youth internships annually
• Create a safe, supportive and learning-centered environment
• Helps facilitate, model, teach and develop professional soft skills for youth interns such as: conflict resolution, attention to detail, business awareness, communication, customer service, information technology, numeracy and interpersonal skills
• Exemplifies compassion and understanding around the challenges of homelessness as it pertains to our interns
• Teach advanced bike mechanics to interns through a 20-hour certification
• Teach our 10 week Bike Mechanic School, 2-3 sessions annually
• Shop Manager & Master Bike Mechanic
• Serve as head mechanic and manager during all regular open shop hours; currently Thursdays, Fridays and Saturdays
• Monitor and maintain an inventory of parts and accessories, submit and receive parts orders
• Maintain an organized and efficient work environment
• Manage budgets and youth time sheets; this includes tracking expenditures, keeping expenditures under/at budget and working with the Bike Works Director to generate sufficient revenue streams
• Work with p:ear Works Director to expand programming and integrate strategies that keep with Bike Work’s long term strategic plan and vision
• Proficiently execute assembly, repairs and maintenance for all types of bicycles, particularly to used and older bicycles
• p:ear Floor Support
• Required on Tuesdays for youth engagement
• Develop healthy, mentoring relationships with youth
• Provide direct support, mentoring and assistance to p:ear youth
• Assistance in teaching Bike Mechanic School when in session
• Collaborate with staff to support the general needs of programs or the floor and seek interdisciplinary opportunities for learning
• Maintain appropriate boundaries
• Community Programming Liaison
• Build and sustain relationships with the East County community
• Represent p:ear and its mission positively and professionally
• Identify barriers and recommend solutions to better serve the community
• Work on integrating and developing long term proposed strategies: community outreach, youth and adult classes and bicycle programs
• Participate in Sunday Parkways, Free Bikes 4 Kids, as well as the occasional Community bike ride events (Safe Routes to School, Oregon Walkways etc.)
• Able to sit or stand and walk throughout the scheduled work shift
• Ability to lift and/or move up to 75 lbs
Bike Works by p:ear
Bike Works by p:ear promotes the bicycle as a vehicle for social change to empower homeless youth and build resilient and diverse communities. p:ear’s social enterprise bike shop works to make bicycling accessible and affordable to Portland’s east side community. Our full service bike shop provides an array of services, from minor adjustments and tune-ups, to full bike overhauls.
p:ear’s Bike Mechanic School serves as a conduit from which our shop’s intern mechanics became educated and trained in the art of bike mechanics. Under your guidance p:ear youth interns will continue to build their mechanical hard skills as well as develop the soft skills of customer service, time management, problem solving and independence to name a few.
The Rosewood Initiative & Community
The Rosewood Initiative connects and empowers Rosewood neighbors to build a safe, prosperous, vibrant and inclusive community. The Rosewood Community Center is a hub where neighbors can help the community as they improve their own lives. Neighbors come here to interact with one another, work on projects and feel safe. Rosewood builds capacity in the neighborhood by helping people learn useful skills and by connecting friends, partners and resources. The Bicycle Shop Manager position is a partnership between p:ear and The Rosewood Initiative. This person will be expected to follow all organizational policies and procedures of both organizations.
p:ear Bike Works Agreements
Lastly, we expect the following agreements to be used with regard to every youth intern, customer and individual regardless of race, religion, color, creed, national origin, age, disabling condition, political affiliation or sexual orientation.
Agreements are more than a vehicle to keep conversations safe and focused. When used to their potential, agreements are an actual tool. Agreements are a tool that supports both individuals and organizations in understanding “how” to engage in productive efforts to advance equity and inclusion. We expect all employees, interns and volunteers to honor the following agreements:
• Stay Engaged • Speak Your Truth Responsibly •Listen to Understand
• Be Willing to Do Things Differently / Experience Discomfort
• Expect and Accept Non-Closure •Confidentiality
*Adopted from the Center for Equity and Inclusion
How to Apply
To apply: Please submit a resume along with answers to the following questions (in lieu of a cover letter).
1. How will you utilize p:ear’s equity statement (see below) to inform your work as the Bike Works Coordinator?
2. As a master mechanic, how will you impart your love of the bike to teaching bike mechanics and developing relationships to homeless youth at p:ear?
The above questions along with a resume can be emailed as PDFs to email@example.com or mailed to contact information below. No phone calls. Successful applicants will be contacted for an interview.
Attn: Nate Engkjer
338 NW 6th Ave.
Portland, OR 97209
p:ear Equity Statement:
At p:ear, we respect and celebrate the diversity, creativity, and strength of our community. To foster individuality and truly give space to the value that each person brings — from the youth we serve daily to our staff, board, and volunteers — we must continuously work at creating an environment that is equitable and inclusive.
Our organization was built on a foundation of compassion and love, but we know we must confront the systems of oppression that are embedded throughout our community and ingrained in ourselves. This means seeing and understanding systems of oppression in our everyday lives.
Ongoing work toward building an equitable and inclusive organization is a priority at p:ear. We are committed to examining our weaknesses as well as our privileges, and to examining the institutional and individual behaviors and attitudes that may perpetuate the very inequities we wish to change.
We are committed to creating a culture of inclusion, self-reflection, and personal growth. We are committed to using our time and resources — including our social capital — to combat these systems of oppression and create more opportunity. This means applying an equity lens to our decision-making processes, using our Equity Plan as an ongoing organizational guide, and updating that plan as we continue to learn and grow. This work will create more opportunities for individuals to thrive — from the youth we serve to our staff, board, and volunteers.
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