Job: Customer service / Mechanic – North Portland Bikeworks

Job Title

Customer service / Mechanic

Company / Organization

North Portland Bikeworks

Job Description

We need another body in the shop!

North Portland Bike Works is in need of some shop help.

We want someone who is a good mechanic and a good person. Customer service and being warm and inviting are priorities for our shop.

Shop experience necessary. Preferably 2 years, however if you have a good grasp of bikey things and are fantastic with people, please feel free to drop by a resume.

Customer service needs:
— Ability to help a wide variety of customers in a friendly and accessible manner
— Able to explain mechanical issues in an easy to understand way
— Size and fit customers on new bikes for sale

Mechanical needs:
— Assess and estimate repairs
— Perform repairs in a timely fashion
— New bike builds
— We are a very basic commuter shop, no suspension and not much in the way of high end bits

Traits we appreciate:
— Good communication
— Easy to engage with
— Flexible
— On time/punctual
— Ability to ask questions or for help if needed

The position will be three or four days a week, 27-36 hours. Weekend hours will be necessary. Pay rate depends on experience.

Women are strongly encouraged to apply.

North Portland Bike Works is a non-profit community bike shop with a small, committed staff. Please look at our painfully outdated website to get more info on us. We are a very friendly and motivated shop with a goal of helping anyone regardless of their knowledge or experience.

How to Apply

Feel free to drop off your resume during shop hours. Mon-Sat 11-6 and Sunday 12-4. 3978 N Mississippi Ave Portland OR 97227 (SE corner of Mississippi and Shaver)

Jonathan Maus (Publisher/Editor)

Jonathan Maus (Publisher/Editor)

Founder of BikePortland (in 2005). Father of three. North Portlander. Basketball lover. Car owner and driver. If you have questions or feedback about this site or my work, feel free to contact me at @jonathan_maus on Twitter, via email at, or phone/text at 503-706-8804. Also, if you read and appreciate this site, please become a supporter.