Job: Bike Mechanic – Community Cycling Center

Job Title
Bike Mechanic

Company/Organization
Community Cycling Center

Job Description
Bicycle Mechanic

About the Community Cycling Center
We believe that the bicycle is a tool for empowerment and a vehicle for change. The Community Cycling Center is a 501(c) 3 nonprofit organization that broadens access to bicycling and its benefits. The Community Cycling Center is an energetic workplace with a collaborative style. Visit www.CommunityCyclingCenter.org for more information about us.

General Position Summary:
The Bicycle Mechanic is responsible for supporting the mission of the Community Cycling Center. This includes assessing, repairing, and refurbishing bicycles, assisting customers with choosing parts and accessories, and supporting our program team. Under the supervision of the shop management team, the Bicycle Mechanic will work to consistently and efficiently deliver on the demands presented by our customers and programming efforts. This position will require technical proficiency in bicycle assessment and repair procedures, attention to detail, the ability to multitask, and to act as an ambassador for the Community Cycling Center.
Essential Job Functions/Major Responsibilities:
• Assess bicycles of various quality and condition and estimate repairs needed
• Communicate customer expectations, timeline, necessary repairs, cost estimate, and mechanical considerations, through clear and thorough service writing.
• Efficiently repair customer’s bicycles to established standards of quality and speed

• Rebuild donated bicycles in varying condition to established standards of quality for programs and sale

• Educate customers about the operation and maintenance of bicycles, including the purchase of bikes, parts, and accessories

• Assist customers in a retail setting, answer shop phone, operate cloud based POS system, and work with inventory team to maintain stock of parts and accessories

• Cooperatively maintain a safe, clean, and organized work space

• Work cooperatively to meet the goals set forth by the shop management team

• Support fundraising efforts on the sales and communicate our programmatic efforts and mission to the public. It’s a part of every employee’s job to support fundraising activities
General Qualifications:
• 5 years experience working in a high volume bike shop
• Familiarity with era and brand compatibilities
• Exemplary time management and problem solving skills
• Ability to maintain focus to meet production and service goals as outlined by shop management team
• Willingness to accept guidance and feedback related to job duties
• Ability to physically complete job duties including lifting up to 50lbs*
• Effective written and verbal communication
• Ability to work in a collaborative environment
• Commitment to and respect for equity, sustainability, and diversity and belief in our non-profit business model
*Reasonable accommodation can be made for those living with disabilities.
Additional Desired Skill:
• Ideal candidate would also have knowledge and experience with bicycle fitting
• Ideal candidate would be bilingual in Spanish and English

Pay rate: Competitive bicycle mechanic rate
Term: Permanent
Schedule: Full Time (32-40hrs/wk, depending on season), 5 days per week including weekends.

Benefits:
• Kaiser health insurance
• The Principal (dental, LTD, AD&D, VSP vision, life, employee assistance program (EAP), travel coverage, and will prep)
• PTO (prorated for first year from date of hire; eligible to use following 90 days)
• Sick time (begins accruing from 1st day; eligible to use following 90 days)
• Used Parts Allowance, and generous discount on new parts
• Participation in organization 401(k) plan (see personnel guidelines for details)

How to Apply
Please submit cover letter, resume, and (3) reference to:
Jobs@communitycyclingcenter.org
Attn: Hiring Committee
RE: Bicycle Mechanic Open Position