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Job: Customer Service Representative – Velotech – FILLED

Posted by on May 29th, 2013 at 1:34 pm

Sorry. This job has been filled.

Job Title
Customer Service Representative

Company/Organization
Velotech

Job Description
Velotech, owner of BikeTiresDirect.com, Cyclocross.com and the Western Bikeworks store and web site, is seeking qualified candidates for our Customer Service department.

Responsibilities include sales and support of customers contacting us on the phone, via e-mail and in our store. Additional duties include customer account management, warehouse order picking for will-call customers and assistance with product returns and exchanges.

Qualified candidates should have 2-3 years of experience working with customers. Successful candidates will also demonstrate outstanding communication skills, accuracy and attention to detail in data entry/customer account management, and a genuine desire to create great customer interactions.

The position requires a thorough knowledge of bicycles and products. An absolute, all-encompassing love of all types of bicycles is strongly recommended as well.

How to Apply
All applications must be submitted via email and should be directed to Chris Currie, Director of Marketing, at chrisc@velotech.com. Velotech is an equal opportunity employer.

NOTE: We love your comments and work hard to ensure they are productive, considerate, and welcoming of all perspectives. Disagreements are encouraged, but only if done with tact and respect. If you see a mean or inappropriate comment, please contact us and we'll take a look at it right away. Also, if you comment frequently, please consider holding your thoughts so that others can step forward. Thank you — Jonathan

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