Job: Shop Assistant with Bike Mechanic Skills – Pedal Bike Tours

Buffered Bike Lane with a bike symbol and arrow pointing forward

Job Title

Posted 4 days ago Shop Assistant with Bike Mechanic Skills

Company / Organization

Pedal Bike Tours

Job Description

Job Description
At Pedal our mission is to create joyful and memorable experiences by bicycle.
We encourage exploration of our world through fun, safe and easy bike riding experiences, guided by friendly experts and supported by professional customer service and well maintained, quality bikes.

Our guided tours help people learn to comfortably and safely explore by bicycle, while encouraging a deeper understanding of the history and culture of each place we visit.

Our bike rentals are suited to families and people of all ages and fitness levels, and allow guests to create their own experiences using our high quality and well maintained bikes, helmets and equipment.

Our knowledgeable staff are always happy to give insider tips on things to do, places to eat and visit, and must-sees while exploring the area.

General
Assist with running the day to day operations of the store
Be the main point of contact for customers as they phone and walk through the door. Be personable and friendly- provide the highest level of customer service
Answer a broad range of questions on Portland/Oregon/NW history and culture, local restaurants, sights, shops.
Ensure the store is clean, well organized, and properly merchandised
Open and close shop

Service
Intake repair bikes, analyze issues, quote repair, fill out repair tag
Brake Adjustments and pad replacement
Shifter adjustments
Tire replacement
Flat fix and tube replacement
True wheels
Fender adjustments and installation
Experience as a bike shop mechanic is desirable
Help build demand for service through quality customer service

Bike Tours
Schedule tours, rentals in online reservation software
Monitor email inbox and process emails
Manage the front counter- Sign tour guests in, ring up orders

Rental
Outfit bicycle rental customers with bike, helmet and accessories
Receive bikes back, check for damage, missing equipment
Give advice and directions using a map.

How to Apply

How to Apply
If interested, email resume with cover letter and references.

An unsanctioned carfree picnic on SW Montgomery today will remind people to connect

People coming together in the streets is a time-honored Portland tradition.
(Photo: Jonathan Maus)

Just yards away from the horrific hit-and-run last month, and in a society where we are building walls around each other instead of breaking them down, a group of Portlanders plans to reboot a 50-year-old idea: A free, “inclusive Portland picnic”.

“In the wake of intense discord, we’re gathering to connect,” reads a media alert sent out by organizers. “In recent weeks we’ve seen a spate of incidents that have deeply affected our community, including the shooting of John Elifritz; the suspicious circumstances around PSU student Aaron Salazar’s injuries; the vehicular assault of three women on PSU campus; and just this weekend, the conflict between alt-right and anti-fascist factions.”

The plan is to reclaim one block of SW Montgomery (an idea that really isn’t that radical) street between Broadway and 6th from 11:00 to 1:00 pm today. Organizers say they want to create a positive event. There will be invited guests to “collectively imagine what an inclusive Portland might look like and feel like.” There will also be an open mic.

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Job: Showroom and Retail Store Lead – Cart Logic

Buffered Bike Lane with a bike symbol and arrow pointing forward

Job Title

Showroom and Retail Store Lead

Company / Organization

Cart Logic

Job Description

The Showroom and Retail Store Lead at Velotech is a full time position including full benefits and PTO.

JOB OVERVIEW: This position is responsible for the day ¬to¬ day operation of the BikeTiresDirect showroom, in addition to assisting in the essential functions of the Customer Service Department. This includes responding to customer emails, and working directly with customers in our store. The Showroom Lead provides product information, advice and order assistance, and is responsible for product selection, merchandising, and upkeep of the showroom. A qualified Showroom Lead also reviews orders and price match requests and assists with site content, including product reviews, photos and descriptions.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
• Answer product questions & assist with the order process
• Operate store Point of Sale equipment
• Prepare the retail store for normal operations at opening time (lights, signage, setup PCs, etc) and handle End of Day procedures
• Work on receiving, placing product on the floor, and maintaining store cleanliness
• Work with Purchasing to maintain pricing on closeout product featured in the store
• Manage and facilitate the selling of closeout items on our eBay account
• Analyze customer questions, troubleshoot, and provide clear answers in an efficient and professional manner
• Develop trust and loyalty with consumers and build value in our brands
• Navigate a sophisticated order processing system
• Generate performance reports and recommend improvements
• Coordinate with Returns to assist customers with returns and exchanges
• Assist walk-¬in customers with product questions and purchases
• Retrieve products from the warehouse to assist walk¬-in customers
• Facilitate the rental of wetsuits that will include disinfecting, drying and organizing

MINIMUM JOB REQUIREMENTS:
• Basic computer skills
• Strong knowledge of cycling
• Previous customer service experience is a plus, as is sales, service and mechanical experience in the cycling industry

How to Apply

Please apply by clicking on link below:
https://www.paycomonline.net/v4/ats/index.php?/job/apply&clientkey=4C6D7027145254251F7D24DAA9BDF3F7&job=21241&jpt=