![bikeworks-lead](http://bikeportland.org/wp-content/uploads/2015/06/bikeworks-lead-540x405.jpg)
(Photos: Western Bikeworks)
Portland-based bike retailer Western Bikeworks (part of the Velotech stable of brands) has opened a large new store in Tigard at 7295 SW Dartmouth Street. This comes just over four years after their first store in the Pearl District opened in 2011.
Scroll down for more about the store via an official statement and several photos of the interior…
Tigard’s newest and largest bike shop was born in a garage. But nothing about the design and feel of the new Western Bikeworks location in the Tigard Triangle hints at those humble origins. Located in the 8,500 square foot space that was once home to the Jeffrey Allen Gallery, the store features soaring ceilings, fixtures made almost entirely from reclaimed wood, and the sort of minimalist displays that would normally be associated with high-end fit studios.
General Manager Brandon Vaughan and Store Manager Colin Ross want people to look beyond the unique design and understand the roots of the store. “Western Bikeworks started out with one passionate cyclist, some bike tires, and a dream,” says Ross. “When Lou (Doctor), the founder, started out he was like every other cyclist trying to get the highest quality product at the best possible price. That’s something we’ve never forgotten. Western Bikeworks’ selection includes the highest quality bikes, apparel, and accessories for almost every budget. Our bike brands range from niche manufacturers like Shinola and Parlee to powerhouses like Cannondale, Felt, and Scott, allowing us to cater to every kind of cyclist, from the cost-conscious novice to the serious racer.”
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Beyond great selection and competitive price, Vaughan and Ross both emphasize the central role that customer service plays at both Western Bikeworks locations. “The cycling community in Tigard has traditionally been underserved,” says Vaughan. “We wanted to give cyclists outside of Portland proper access to a world-class bike shop. Tigard is perfect, because it is halfway between Beaverton and Lake Oswego, where there is a bit of a vacuum shop-wise. By filling this vacuum we hope that the new location will not only better serve our current customers, but help grow cycling in communities South and West of Portland. This commitment to customer service extends beyond simply location. Every decision about whom we hire, what we carry, and what unique services we provide was made with our customers in mind. As the only shop in the Pacific Northwest with a state-of-the-art GURU Fit system, we’re uniquely suited to making sure that you get the most out of your cycling experience. All of our mechanics are highly-trained, and have extensive experience servicing everything from high-end road bikes, to recumbents and mountain bikes.”
Part of what makes this location different from any other bike shop is the unique layout, which offers multiple outdoor spaces. Currently you can enjoy bottled beer, kombucha or fresh coffee from Stumptown and relax on the locally made cedar patio furniture. Future plans for the outdoor space include a dirt pump-track, and an outdoor event space. “We want to develop a store that can serve as a community hub,” concludes Ross. “Only time will tell where we go from here, but for now we are open seven days a week and excited about expanding our services
and helping everyone who walks in our door feel like they’ve come home.”
[Disclaimer: Western Bikeworks pays for advertising on BikePortland but our financial partnership had no bearing on the publication of this article.]