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Job Title
Customer Service Representative
Company/Organization
Velotech
Job Description
Velotech, owner of BikeTiresDirect.com, Cyclocross.com and the Western Bikeworks store and web site, is seeking qualified candidates for our Customer Service department.
Responsibilities include sales and support of customers contacting us on the phone, via e-mail and in our store. Additional duties include customer account management, warehouse order picking for will-call customers and assistance with product returns and exchanges.
Qualified candidates should have 2-3 years of experience working with customers. Successful candidates will also demonstrate outstanding communication skills, accuracy and attention to detail in data entry/customer account management, and a genuine desire to create great customer interactions.
The position requires a thorough knowledge of bicycles and products. An absolute, all-encompassing love of all types of bicycles is strongly recommended as well.
How to Apply
All applications must be submitted via email and should be directed to Chris Currie, Director of Marketing, at chrisc@velotech.com. Velotech is an equal opportunity employer.