Job Title
Lead E-Bike and Community Shop Mechanic
Company / Organization
bike works by p:ear
Job Description
bike works by p:ear
bike works by p:ear is seeking an experienced and community-minded Lead E-Bike and Community Shop Mechanic to support our nonprofit bike shop and youth internship program in East Portland. This position combines high-quality bicycle and e-bike repair with mentorship, relationship-building, and community engagement.
The ideal candidate is a skilled mechanic who values accessible transportation, enjoys working collaboratively, and is excited to support young people in developing both technical and professional skills. This role requires strong traditional bicycle mechanic experience alongside hands-on knowledge of modern e-bike systems.
Position: Lead E-Bike and Community Shop Mechanic
1 FTE: Tuesday-Saturday. Requires occasional evenings and Sundays
Reports To: p:ear Works Director & Shop Manager
Compensation: $60,463 + benefits: Benefits include 3 wks. paid vacation, health, dental, 2% Simple IRA match, short-term disability, 8 paid sick days
Bike Mechanic Job Description
As our E-bike mechanic, you are a dynamic individual who will help support our non-profit community bike shop and youth internship program in East Portland. We are seeking a skilled and motivated E-Bicycle Mechanic to join our team. The ideal candidate will have a strong proficiency with modern bicycle and e-bike technology. You’ll play a crucial role in ensuring customer satisfaction by delivering high-quality service, ensuring safety, and keeping e-bikes in peak condition
The ideal candidate is an experienced and highly competent bicycle mechanic who is equally passionate about community impact, mentorship, and accessible transportation. They are comfortable working independently, thrive in a collaborative nonprofit environment, and bring both strong traditional bicycle mechanic skills and modern e-bike technical expertise.
Core Qualifications
• Minimum 3 years professional bicycle mechanic experience preferred
• Minimum 1 year professional e-bike mechanic experience required
• Strong proficiency servicing traditional bicycle systems and modern e-bike technology
• Experience working in a professional bicycle retail or service environment
• Familiarity with major e-bike systems such as Bosch, Shimano STEPS, Brose, Yamaha, or similar platforms
• Commitment to safe battery handling and thorough repair safety inspections
• Excellent customer service, communication, and organizational skills
• Ability to work independently while contributing to a collaborative team environment
• Strong attention to detail and ability to manage workflow in a busy community shop
• Commitment to equity, inclusion, trauma-informed care, and compassionate engagement with youth and community members
• Ability to mentor and positively support youth interns from diverse backgrounds
• UBI, BBI, Bosch, Shimano STEPS, or similar certifications preferred
• Valid driver’s license required
Essential Duties & Responsibilities
• Exemplifies compassion and understanding around the barriers of homelessness and underrepresented populations in the community
• Maintain an organized and efficient work environment
• Proficiently execute assembly, repairs and maintenance for all types of bicycles, particularly used and older bicycles
• Represent bike works and p:ear and its mission positively and professionally
• Identify barriers and recommend solutions to better serve the community
• Teach and model safe and professional mechanic practices for youth interns
• Break down technical concepts into accessible, age-appropriate instruction
• Support interns in developing confidence, accountability, and workplace readiness
• Collaborates with PCEF grant manager around grant reporting
Technical Qualifications
• Minimum 3 years professional bicycle mechanic experience preferred
• Minimum 1 year hands-on professional e-bike mechanic experience required
• Advanced proficiency diagnosing and repairing traditional (“acoustic”) bicycle systems including:
o drivetrains
o hydraulic brakes
o wheel truing
o hub and bottom bracket systems
o headset/fork service
o suspension setup and maintenance
• Experience diagnosing and servicing e-bike electrical systems including:
o motors
o batteries
o displays
o wiring harnesses
o firmware/software updates
o torque and cadence sensors
• Familiarity with major e-bike systems such as Bosch, Shimano STEPS, Brose, Yamaha, Bafang, SRAM, etc.
• Ability to safely troubleshoot electrical/mechanical integration issues
• Ability to accurately document repairs and communicate technical issues clearly to customers and staff
• Diagnose mechanical and electrical issues on a wide range of e-bike systems
• Perform firmware updates and manufacturer-recommended diagnostics when applicable
• Maintain service records and communicate repair timelines clearly
• Stay current on evolving e-bike technologies and service standards
• Support fleet maintenance for program and community-use bicycles
• Assist in developing preventative maintenance schedules for e-bike fleets
Shop Operations
• Assist Shop Manager with a variety of tasks, including maintaining an inventory of new and used parts, placing orders with distributors as needed, maintaining shop tools and restocking as necessary
• Assist customers in the shop with purchases and bicycle repairs during sales
• Strong proficiency with bicycle tech
Community Programming
• Help maintain and support SRTS e-bike programs
• Build and sustain relationships with the East Portland community
• Represent p:ear and its mission positively and professionally
• Work on integrating and developing long term proposed strategies: community outreach, youth and adult classes and bicycle programs
• Participate in Sunday Parkways, Free Bikes 4 Kids, as well as the occasional Community bike ride events (Safe Routes to School, Oregon Walkways etc.)
p:ear Intern Support
• Develop healthy, mentoring relationships with youth interns
• Maintain appropriate boundaries
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Able to sit or stand and walk throughout the scheduled work shift
• Ability to lift and/or move up to 75 lbs
Travel
Some local travel expected for this position.
AAP/EEO Statement
It is the policy of p:ear to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, p:ear will provide reasonable accommodations for qualified individuals with disabilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
How to Apply
Cover letters and resumes can be sent to: nathan@bikeworkspdx.org with “Bike Works Mechanic” in the subject line. This position will remain open until filled. Email only, no phone calls please – phone calls will not be returned.