Job Title
Posted 4 days ago Shop Assistant with Bike Mechanic Skills
Company / Organization
Pedal Bike Tours
Job Description
Job Description
At Pedal our mission is to create joyful and memorable experiences by bicycle.
We encourage exploration of our world through fun, safe and easy bike riding experiences, guided by friendly experts and supported by professional customer service and well maintained, quality bikes.
Our guided tours help people learn to comfortably and safely explore by bicycle, while encouraging a deeper understanding of the history and culture of each place we visit.
Our bike rentals are suited to families and people of all ages and fitness levels, and allow guests to create their own experiences using our high quality and well maintained bikes, helmets and equipment.
Our knowledgeable staff are always happy to give insider tips on things to do, places to eat and visit, and must-sees while exploring the area.
General
Assist with running the day to day operations of the store
Be the main point of contact for customers as they phone and walk through the door. Be personable and friendly- provide the highest level of customer service
Answer a broad range of questions on Portland/Oregon/NW history and culture, local restaurants, sights, shops.
Ensure the store is clean, well organized, and properly merchandised
Open and close shop
Service
Intake repair bikes, analyze issues, quote repair, fill out repair tag
Brake Adjustments and pad replacement
Shifter adjustments
Tire replacement
Flat fix and tube replacement
True wheels
Fender adjustments and installation
Experience as a bike shop mechanic is desirable
Help build demand for service through quality customer service
Bike Tours
Schedule tours, rentals in online reservation software
Monitor email inbox and process emails
Manage the front counter- Sign tour guests in, ring up orders
Rental
Outfit bicycle rental customers with bike, helmet and accessories
Receive bikes back, check for damage, missing equipment
Give advice and directions using a map.
How to Apply
How to Apply
If interested, email resume with cover letter and references.