Job Title *
National Inside Sales and Customer Service
Company/Organization *
HGNR Inc
Job Description *
National Inside Sales and Customer Service
Full-time employment
Location: St. John’s (North Portland, OR)
HGNR, Inc. is a specialty distributor in the bicycle industry. We are hiring a full time Inside Sales and Customer Service Rep. Sales and bicycle industry experience required.
NATIONAL INSIDE SALES AND CUSTOMER SERVICE REP; DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
* Present a professional image to customers at all times.
* Generate new and repeat sales through regular inbound and outbound telephone and email communication.
* Educate customers about features and benefits of products to improve sales and customer satisfaction.
* Maintain complete and accurate information in GoldMine our Customer Relationship Management (CRM) system.
* Maintain promotional relationships with industry contacts, race teams and riders.
* Manage time effectively, meet personal goals and work effectively with other members of the HGNR team.
* Perform other duties as assigned.
DESIRED SKILLS:
* Customer service driven
* Strong cold calling ability, resilient and persuasive
* Excellent telephone sales personality
* Proven ability to achieve sales targets
* Ability to work accurately in a fast paced small business environment
* Exceptional verbal and written communication
* Proficiency in Microsoft Windows, Word and Excel and other common software and office equipment.
* Excellent time management and detail oriented.
NECESSARY PERSONAL QUALITIES:
* Honest
* Strong people skills
* Adaptability (Life Long Learner)
* Attention to detail, organized and cooperative.
* Self-starter with disciplined work habits.
* Interested and motivated to work for a small business.
QUALIFICATIONS:
* At least 2 years sales and bicycle industry experience.
* Previous success at increasing sales and market penetration.
SALARY and HOURS:
Starting salary: $30,000; with performance bonus’ available after the first year. Ultimate earning range is $35,000 to $50,000 or more per year.
Hours: Mon. through Fri., 40 hours a week. Weekends occasionally required.
Vacation: 4 weeks paid vacation, 2 weeks floating and 2 weeks at the end of December 2016.
How to Apply *
Please provide letter of interest & resume by e-mail to jobs@hgnr.com