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Job Title
Customer Service Representative
Company/Organization
Castelli USA
Job Description
Castelli USA is seeking a Customer Service Representative. The position performs various customer service and sales functions, supporting our US retailers and consumers. If you’re highly motivated, have excellent attention to detail, and are a flexible team player, we encourage you to apply.
RESPONSIBILITIES
• Communicate with retailers, sales reps, and consumers via phone and email
• Process returns from customers
• Complete tasks and projects within scope of responsibility to support sales and customer service manager
• Data entry and administrative duties supporting US accounts
QUALIFICATIONS
• Excellent communication skills and ability to build professional business relationships
• Must be detail oriented, organized and able to appropriately manage time in order to meet business needs
• Positive attitude and highly motivated
• Interest in bicycling required
• Experience in the bicycle industry not required
EXPERIENCE REQUIREMENTS
High School Diploma
1-2 years customer service experience
Basic PC skills, Word, Excel, Outlook
How to Apply
* Please send cover letter, resume and salary requirements to sales@castelli-us.com