Chris King Precision Components™, manufacturer of bicycle components, is seeking qualified applicants for a Customer Service Representative Lead position to maintain our high quality customer service standards. The Lead will assist the Sales Supervisor in the maintenance of day-to-day activities, tracking customer interactions, report generation and analysis, project support, running daily meetings and general department leadership.
This is a telephone-based job with little face-to-face customer interaction. The ability to effectively communicate with varying levels of consumers and co-workers is a must. You will get phone calls from kids wanting stickers and distributors looking for updates on shipment status.
Bicycle industry experience is necessary. Personal excitement, experience and passion about bicycles and bicycling are a must. Requirements include a proven track record of 2-3 years of telephone sales/customer service experience, order entry experience, strong computer skills, and basic math skills. Must have leadership experience. Excellent communication skills and excellent telephone etiquette are required.
The successful applicant will be team oriented, enthusiastic and have a strong commitment to the environment and to excellence in general. This is an hourly, full time position with a full benefit package. Please furnish a letter of interest and resume by e-mail to people@chrisking.com (No Attachments Accepted). A drug free environment and equal opportunity employer. Visit our website at www.chrisking.com.