I think the most important thing is female employees.
I'm sure there is such a thing as a truly knowledgeable and empathetic male bicycle shop employees - I haven't met any. My super-serious, bike-evangelist boyfriend doesn't do a great job empathezing (although he certainly tries). I want a bike that's actually scaled for me, I want a saddle that's actually wide enough for my sit bones. I feel like I'm trying to force my body into a man-shaped hole and I just want a person who has gone through that and figured out ways around it.
Last edited by K'Tesh; 08-07-2008 at 12:37 PM.