I just got an email from a local journalist who’s working on a story about TriMet and he needs feedback from cyclists. Here are the details:
I’m working on a story about how TriMet handles complaints from passengers, bike riders, pedestrains, and so on. I’m interested in any stories people have about their interactions with their system. Are you happy or dissatisfied with how your complaints were treated? Were complaints followed up? Any help you can offer would be much appreciated. I can be reached at (503) 294-4109 or firstname.lastname@example.org. Thanks!
Gravatars make better comments... Get yours here.
NOTE: At BikePortland, we love your comments. We love them so much that we devote many hours every week to read them and make sure they are productive, inclusive, and supportive (heck, sometimes we even fix your typos!). That doesn't mean you can't disagree with someone. It means you must do it with class and respect. This is our business and we do not tolerate mean commenters who add nothing of value to the discussion.
Unfortunately, we are not robots and we don't always catch everything. You can help by notifying us if you see inappropriate comments. Thanks! — Jonathan and Michael